Tech - L1 Repair Dept. V

Description

Summary

The Computer Technician will be responsible for providing computer diagnostics and repairs.

Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.

Daily Responsibilities

• Take apart and re-assemble computer components and parts.

• Resolve hardware technical issues within time schedule and provide the break and fix solution using in-house system

• May manually set up computer systems and hardware and install or re-install software programs for computer users.

• Other duties as assigned.

Warehouse Efficiencies

• Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.

• Keeps the warehouse organized and clean at all times.

Team Building/Leadership % of Job 5%

• Responsible for maintaining a positive work environment while supporting the company's culture.

• Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.

Qualifications

Education or Experience or Demonstrated Skill Set

• Working towards completing A+ certification.

• Still attending tech school.

• Should have solid 1-2 years of repair experience (in computer repair?).

• Worked in low production PC type environment.

• Experienced in 1-2 OEMs.

• Knowledge of simple or repetitive component replacement such as LCD/HDD for multiple commodities.

• Should have working knowledge of different models of all major computer/electronics manufacturers.

• Basic computer skills, including Microsoft Office Word, Excel, Power-point, etc.

• Demonstrated skill set while working with Temp Agency

Essential Skills:

• Job requires the ability to clearly organize and categorize work priorities to complete work.

• Demonstrated ability to read and follow written instructions and ideas.

• Job requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.

• Requires hands-on, ambition, and drive to succeed - Makes things happen.

• Goal oriented and must be accustomed to achieving results through team-work.

• Must be able to identify and resolve problems in a timely manner.

• Must be able to reach daily KPI/Hour metrics - Minimum KPI Standards of 1.20- 1.49 (able to meet within 90 days of employment).

• Must be able to gather and analyze information skillfully.

Competencies:

• Shows determination to achieve excellent results

• Finds better ways

• Demands top performance

• Inspires commitment