Account Manager (Sales Representative) Cloud Solutions for Financial Sector

Company Overview

Our client is a leading Saudi company with a singular vision: to spearhead the digital future in the Kingdom and beyond. Based in Riyadh, this company provides cutting-edge cloud technologies and methodologies to enterprises across Saudi Arabia, the Middle East, and North Africa. With a deep understanding of the region's dynamics and a commitment to driving transformative change, our client empowers businesses to embrace fast, flexible, and sustainable models that propel them ahead of the curve. As a joint venture between industry giants, they bring together a wealth of expertise and a century of technology development to deliver best-in-class solutions to their clients.

Innovation is ingrained in their culture. They prioritize data sovereignty and residency requirements, ensuring solutions comply with the Kingdom's regulations and safeguard business interests. As Saudi Vision 2030 drives rapid growth across the region, they seek exceptional individuals to join their dynamic team. If you are driven, talented, and passionate about making a difference, explore this career opportunity and be a part of redefining the future of business in the MENA region.

Role Overview

Our client is seeking a dedicated Account Manager to manage and grow relationships with key client accounts in the Financial Services Industry (FSI). This role, based in Riyadh, Saudi Arabia, involves working closely with clients to drive account growth, increase retention, and ensure customer satisfaction. The ideal candidate will have over 3 years of account management experience within the FSI sector, demonstrating strong relationship-building skills, a strategic approach to client engagement, and a customer-focused mindset.

Key Responsibilities

Client Management

• Serve as the primary contact for assigned FSI client accounts, developing deep insights into their business needs and challenges.

• Develop and execute account plans outlining strategies for growth and retention.

• Identify upselling and cross-selling opportunities within existing accounts, collaborating with internal teams to drive revenue growth.

• Ensure the timely and successful delivery of products or services to clients.

• Proactively engage with clients, address their concerns, and provide personalized support to ensure high levels of customer satisfaction.

Performance Management

• Monitor account performance, track key metrics, and provide regular reports to senior management.

• Stay informed about FSI trends, regulatory changes, and competitor activities that could impact client accounts.

Cross-Functional Collaboration

• Collaborate with internal teams, including sales, marketing, and customer support, to ensure seamless operations and a consistent client experience.

Skills and Qualifications

• Bachelors degree in Computer Engineering or a related field.

• 5 years of proven experience in account management, with a track record of managing and growing client accounts.

• Demonstrated experience delivering cloud solutions and digital transformation services specifically within the Financial Services Industry (FSI).

• Excellent relationship-building and communication skills, with the ability to effectively understand and address client needs.

• Strong business acumen, deep understanding of sales strategies and customer relationship management.

• Customer-focused mindset, with the ability to proactively engage with clients and deliver exceptional service.

• Analytical skills, with the ability to interpret data and identify opportunities for improvement.

Preferred Qualifications

• Experience working within the MENA region, particularly in Saudi Arabia.

• Familiarity with data sovereignty and residency requirements in Saudi Arabia.

• Experience in the financial service industry (FSI) or providing cloud solutions to financial institutions.

Location Riyadh, Saudi Arabia

Note This role is open to non-Saudi nationals; however, candidates must be based in Saudi Arabia to be considered.

Benefits

• Competitive salary and performance-based bonuses

• Comprehensive health insurance

• Professional development opportunities

• Collaborative and innovative work environment

• Opportunities to work on cutting-edge technologies and solutions

Join this dynamic team and be a part of a company that's redefining the future of business in the MENA region. Apply today!