Customer Support Representative

Are you a fluent English speaker with excellent communication skills? Join a leading iGaming company as they seek to hire a Customer Support Representative for their Larnaca or Limassol office.

Responsibilities:

• Dealing directly with clients queries over chat system and e-mail
• Answering clients requests
• Promoting products and services to clients
• Optimize customers satisfaction
• Interacting with other departments as necessary to meet clients needs
• Maintaining professionalism in all instances

Requirements:

• Ability to work 24/7 shifts on rotation (08.00 -16.00, 16.00 - 00.00 and 00.00 - 08.00)
• Experience preferred, but not mandatory
• Excellent command of the English language
• Attention to detail 
• Computer literate and proficient user of Excel
• European citizenship

While working with them enjoy these benefits:

• 21 days Annual Leave
• Medical Health Insurance
• Team Building Activities
• Monetary voucher on Birthdays and other occasions
• Employee Discount card
• Paid Training and opportunities for career development
• Lunch and daily snacks and beverages

Salary Information: 

• Salary: 1700 Euro gross/month,  plus an extra amount per night shift (average 5 per month)
• Quarterly bonus of up to 400 Euro 



For more information or to apply for the above opportunity, please email Margarita Savva: margarita.savva@emeraldzebra.cy