Account Manager (iGaming)

Do you have experience as an Account Manager and excellent communication skills? Join a rapidly expanding, regulated iGaming company in Limassol as an Account Manager!

In this role, you will manage key client relationships, ensuring satisfaction and driving growth.

Your Responsibilities:

• Serve as the primary point of contact, build and manage long term relationships with a portfolio of allocated B2B clients.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

• Manage multiple B2B clients in a professionally. conducting regular e-meetings and maintaining backlogs of client requirements.
• Participate in negotiating, creating, and executing joint marketing campaigns with the B2B client
• Work with B2B clients to compile data and insights on product performance, the effects of targeted campaigns and promotions etc.
• Up-sell the existing clients on new products and premium offerings. expanding their product footprint.
• Liaise with the Product and internal departments to address to clients inquiries and concerns, including Operations and CRM, and to communicate feedback
• Work towards achieving the individual targets and department KPIs
• Analyse B2B client services and traffic patterns to advice on customer growth
• Ensure client satisfaction and deliver exceptional service daily.
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships

What you should have:

• University/college education is preferred.
• A minimum of 1 year experience in Account Management or relevant position is required
• Exceptional verbal and written communication skills in English are required. Additional languages are a plus
• Experience working with CRM software (i.e., Asana) and MS Office (particularly MS Excel)
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Self-motivated and able to thrive in a results-driven environment
• Attention to detail and quality of work
• European citizenship

Info & what's in it for you:

• Salary range: 1650 euro plus monthly bonus, salary increase after 3rd month review.
• Working hours: Monday to Friday 09:00 to 17:00 (30 min break)
• Medical Health Insurance
• Complimentary lunch and unlimited daily snacks and beverages
• Monetary voucher on Birthdays and additional occasions
• Employee Discount scheme
• Paid Training and Career development opportunities
• Supportive and positive working environment

Apply now via Emerald Zebra by sending your CV to Margarita Savva: margarita.savva@emeraldzebra.cy.