Team Lead Account Manager

Are you a skilled leader with a passion for Account Management and the B2B sector? 

Ready to make an impact in the iGaming industry?

Our client is seeking an experienced Account Manager Team Leader to guide and lead a team of high-performing Account Managers, nurture key client relationships, and drive revenue growth through strategic account management and upselling.

Package and Benefits:

• Salary depends on experience: 35K - 37K EUR Gross/ Year
• Medical health insurance
• Lunch in the office
• Employee discount card
• Professional development trainings

Responsibilities:

• Lead and support the Account Managers, ensuring team success in managing B2B client portfolios.
• Build strong relationships with key B2B clients, onboard new clients, and manage ongoing partnerships.
• Upsell new products and offerings to existing clients, driving revenue and expanding the product footprint.
• Work closely with Product, CRM, Operations, and Compliance teams to address client needs and streamline communication.
• Manage multiple clients, oversee marketing activities, and report on KPIs, revenue, and performance to leadership.
• Ensure the team meets KPIs and revenue targets, aligning efforts with business objectives.
• Understand partner needs, provide training, and foster the growth of the Account Manager team.
• Maintain clear, timely communication with clients to enhance satisfaction and retention.
• Represent the company at industry events and conferences, promoting products and services.

Requirements:

• 3+ years experience in team leadership, preferably in Account Management or B2B services.
• Proven ability to lead, coach, and manage teams to achieve performance goals.
• Excellent verbal and written communication skills in English; additional languages are a plus.
• Experience working closely with internal teams across multiple departments.
• Strong analytical and coordination skills, with the ability to resolve client issues promptly.
• Experience with CRM software (e.g., Asana) and MS Office, particularly MS Excel.
• Demonstrated ability to influence and manage key stakeholders at all levels, including executive and C-level.
• Self-motivated, detail-oriented, and able to thrive in a results-driven environment.
• Already based in Cyprus - EU Citizenship is a must

Company Profile:

A leading iGaming service provider with over 10 years of industry expertise, known for fostering a positive, people-centered workplace culture

If you are a motivated leader with a passion for client success and account management, this is the perfect opportunity to advance your career in the iGaming industry.

Apply today by sending your CV to marie.pavlou@emeraldzebra.cy and become part of a dynamic and innovative team!