Job Openings
Customer Success Officer - Native German
About the job Customer Success Officer - Native German
Do you want to join a leading FX company in Limassol?
Are you a Native German Speaker?
Are you the Customer Success Officer everybody wants to have in their team?
Responsibilities:
- Providing existing and prospective clients with the highest level of service in a timely manner.
- Promoting the company's financial products and services.
- Achieving daily and monthly KPIs through contacting clients via phone, emails, and other communication channels.
- Developing business relationships with existing and prospective clients and partners.
- Keeping up to date with the financial markets and communicating these to clients.
Requirements:
- Good verbal and written communication skills
- German is a must, any additional language is a plus
- Experience delivering client-focused solutions to customer needs.
- Negotiation and presentation abilities
- Customer support-focused
- People skills
Benefits:
- An attractive remuneration package based on qualifications, up to 2500 Eur gross
- Medical insurance coverage after completion of probation
- Provident Fund after completion of probation
- Friendly Working Environment with free coffee, fruits & snacks
- Amazing opportunities for personal and career growth
- Training, Learning & Development Opportunities
- Parking Allowance
To apply, please forward your CV in confidence to: sam.macaron@emeraldzebra.cy