Back Office Specialist

Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. As a globally recognized broker, it is known for its exceptional trading conditions, award-winning customer service, and over 19 years of industry experience. With a commitment to transparency and cutting-edge technology, the company offers traders a reliable and secure platform to achieve their financial goals. Our client is growing and looking to recruit a Full-time Back Office Specialist (Onboarding & Back Office Administration).

Reporting to: Head of Back Office

Responsibilities:

• Assist with the onboarding of clients which includes reviewing their KYC documents and updating client's data

• Provide answers to customers by identifying problems and assisting with incoming queries by email and other supported communication channels of the company

• Assisting other departments with Back-office requests

Candidate profile:

• Computer literacy with excellent working knowledge of Microsoft Office applications

• Knowledge and experience in FX will be considered advantageous but not essential

• A team player with excellent communication skills

• Fluent in verbal and written English (Additional languages are an advantage)

• Ability to work 6 am to 2 pm in the Summer and 5 am to 1 pm in the Winter

The offer:

• Welcoming, young and multicultural team with approachable leadership

• Continuous personal development, growth with the company and opportunity to learn from industry leaders

• Competitive remuneration, regular salary reviews and performance-based incentive schemes

• Vibrant company life: from team activities to global celebrations

• High level of autonomy, support of ideas and putting your expertise into the best practices for the company

• Company-provided parking

• Additional days for annual leave and medical visits

Working hours: 6 am to 2 pm in the Summer and 5 am to 1 pm in the Winter

****Eligibility: Open to residents of Malaysia with a valid work permit.****

If you're interested in joining a dynamic team and growing with a leading global broker, we'd love to hear from you! To apply for this exciting opportunity, simply press the Apply button. Please INCLUDE your salary expectations and notice period on your CV.

For this specific job position, please be aware that your CV will be sent directly to our client as part of the application process. While this is an exception to our usual practice, it is necessary for this role. By applying, you consent to your CV being shared with the client. Please rest assured that this will be done in accordance with our privacy policy and GDPR regulations.