Head of Back Office

You're a Back Office wizard with 3+ years' experience and you are seeking a new Senior Back Office role or perhaps you already are Head of Backoffice and want to explore an exciting opportunity in the financial services industry in Nicosia? Terri at Emerald Zebra Recruitment wants to hear from you today!

Would you like to work for a leading investment firm providing financial services to clients globally since 2013 and be part of a brand thats widely recognized for offering investment access to a diverse range of assets.

As the Head of Back Office, you will be responsible for overseeing the companys back-office operations, ensuring efficient, compliant, and accurate handling of all post-trade processes, customer accounts, and regulatory reporting. Your new role requires strong leadership, attention to detail, and expertise in regulations. You will manage a team of internal staff and outsourced specialists to ensure smooth account operations and high-quality client service.

Your Responsibilities:

• Oversee daily Back Office operations, including client account management, payment processing and reconciliation.
• Supervise and guide internal and outsourced teams in account opening, transaction processing, and customer support, ensuring adherence to quality standards.
• Implement and maintain operational protocols, ensuring compliance with KYC, AML, and regulatory procedures, while optimizing workflows.
• Continuously monitor departmental activities, improving efficiency and resolving client issues with other departments as needed.
• Manage the client onboarding process, ensuring accurate and up-to-date records.
• Provide timely support for account-related issues and oversee due diligence to ensure regulatory compliance.
• Assist in the preparation of accurate and complete reports to CySEC and other regulatory authorities within deadlines, ensuring timely regulatory filings and documentation.
• Lead and mentor Back Office staff, overseeing performance, training, and adherence to regulations.
• Monitor workflows, conduct evaluations, and drive continuous improvement in departmental efficiency and service quality.
• Own, update and maintain all Back Office manuals and ensure staffs adherence to procedures and guidelines.

Your Qualifications:

• University degree in Finance, Economics, or any other relevant field.
• At least 3 years of experience in a Back Office department of a CySEC regulated investment firm
• Excellent communication skills
• Attention to detail and target oriented
• Strong understanding of KYC and AML requirements.
• Fluency in English, both written and spoken, is a must.
• Ability to meet tight deadlines and work under pressure in a fast-paced environment.
• A proactive mindset and a take-charge attitude, with the ability to lead a team and implement improvements.
• CySEC Advanced Certificate is mandatory.

Your New Benefits:

• Competitive salary package.
• 13th Salary
• Medical insurance coverage.
• Training and development opportunities.
• Supportive and collaborative work environment.
• Opportunities for career advancement.

Apply now: Send your CV to terri.neofitou@emeraldzebra.cy .

Become part of a dynamic team committed to excellence in financial services in their Nicosia office!

Note: All applications will be treated with strict confidentiality.