Systems/Network Engineer

Our client is a pioneering Information and Communication Technologies company that is one of the largest Cisco partners in Cyprus. They are currently seeking a skilled and experienced all-rounder Systems/Network engineer to be based in Larnaca or Limassol.

Duties/Responsibilities:

• Design, implement and manage enterprise IT solutions involving servers, storage, networks, virtualization and cloud technologies.
• Manage assigned projects ensuring high quality and timely delivery.
• Identify, troubleshoot and resolve problems and proactively work towards the improvement of designs, processes and systems as well as the automation of frequent tasks/activities.
• Contribute to technical lifecycle projects such as equipment software/firmware upgrades, patch management and equipment replacements/upgrades.
• Provide 2nd level local and remote support to customers using the companys ticketing support system to effectively keep track, resolve and further escalate issues inline the companys SLAs
• Ensure adherence to required/committed service levels in terms of availability, reliability, security and scalability as well as corporate and industry standards.
• Engage in pre-sales activities, aiding with technical design and scoping of professional services, and presenting solutions to clients.
• Prepare/maintain technical documentation and participate in relevant audits/assessments.
• Fulfil any other duties relevant to the role assigned by the companys management.

Qualifications / Experience Required:

• University/college degree in Computer Science, Engineering or relevant subject
• At least 5 years working experience in a similar position
• Extensive experience working with Microsoft on-premises and cloud technologies such as Hyper-V, Windows Server 2016 or newer (Active Directory, GPOs, DHCP, WSUS), Office 365, etc.
• Excellent knowledge/prior experience of troubleshooting networking protocols and technologies (TCP/IP, DNS, DHCP, routing, VLANs, QoS and other key mainstream protocols), at least to Cisco CCNA level.
• Excellent knowledge of VMWare virtualization technologies including ESXi, vCenter and ideally, VDI as well as Veeam availability and monitoring solutions
• Strong knowledge of Linux and hosting technologies e.g. Apache, MySQL, Postfix, Dovecot etc.
• Experience/knowledge of Cisco Unified Communications solutions and VoIP in general will be considered an advantage
• Previous experience with SAN storage technologies, security products/solutions and network monitoring solutions will be considered an advantage
• Active certifications in any of the required technology areas will be considered as an advantage

Personal characteristics and other skills required:

• Good interpersonal and communicational skills in English, both verbal and written.
• Multi-tasker with the ability to work under pressure to meet deadlines while handling multiple priorities and without compromising quality of work and service levels.
• Team player.
• Strong analytical thinking and excellent problem-solving capabilities.

Info:

• Salary range, depending on experience: 30K to 42K Gross/Year.
• Annual bonus, based on personal and corporate targets.
• A team that values innovation, customer satisfaction and employee growth
• Enjoy a collaborative and supportive work environment.

For more information or to apply for the above opportunity, please email Margarita Savva: margarita.savva@emeraldzebra.cy