Job Description:
IT Support Specialist
Location: Dublin, Ireland (Onsite/Hybrid options available)
Salary: 30,000 - 40,000
Employment Type: Full-Time, Permanent
Onsite based in Dublin 2.
We're seeking an enthusiastic and proactive IT Support Specialist to join a dynamic team supporting a fast-growing technology environment. This is an excellent opportunity for someone with 612 months of IT support experience looking to further their career in a challenging and rewarding setting.Key Responsibilities
- Provide first-line technical support to end-users via phone, email, and in person
- Troubleshoot and resolve hardware, software, and network issues
- Install, configure, and maintain desktop and laptop computers, printers, and other IT equipment
- Assist with user account management and access permissions
- Document issues and solutions in the ticketing system
- Support onboarding and offboarding processes for staff
- Escalate complex issues to senior IT staff as needed
- Follow company IT policies and best practices for security and compliance
Requirements
- 612 months of hands-on IT support experience (internships or placements accepted)
- Good understanding of Windows OS, Microsoft Office, and basic networking concepts
- Familiarity with troubleshooting hardware and software issues
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Organized, detail-oriented, and eager to learn
- Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals) are a plus but not required
Benefits
- Competitive salary and benefits package
- Opportunity to gain experience in a supportive, growth-oriented environment
- On-the-job training and mentorship
- Potential for contract extension or permanent placement
How to Apply
Interested candidates should submit their CV and a brief cover letter outlining their IT support experience and motivation for applying.