Specialist, Learning & Development

PRIMARY OBJECTIVE

1. Assist unit head to design and deliver all learning and development activity in the company.
2. Identify staff performance gaps as well as consult with business stakeholders on best approach to address gaps with reference of company guideline/policy.
3. Make sure all staff (including all new joiners) aware of the company guidelines/procedure/culture components and recommend change program that address the gaps.
4. Ensure all staff are well equipped with necessary skill set and knowledge (inputs to be provided by respective Heads) to perform well in their tasks.

KEY RESPONSIBILITIES

• Assist unit head to develop annual training budget and programs
• Manage training administration and facilities with close relationship with academy (Head Office).
• Assist to implement a training needs analysis.
• Plan the learning and development directive by the banks Learning and Development guideline, planning and budget.
• Map a plan with hiring manager/Heads to provide a learning and development program to reach the performance target/objective.
• Liaise with other departments (including HR) to develop new in-house training program.
• Source and coordinate with training consultant to provide external training to address staff and training needs.
• Arrange and organize annual learning and development schedule such as induction program, mandatory learning by guidelines and regulations.
• Maintain the course catalog, course scheduling, and coordination with group and other vendor.
• Keep and record training courses in system.

REQUIREMENTS (Qualification/Experience/Skills

Professional Accreditation:

• Certificate in learning and development in Banking and Finance would be an added advantage.

Preferred level of Experience (by years/function/industry):

• At least 2 years of working experience with learning and development in bank/ international bank.
• Have sound knowledge of Banking law and Labor law, Prakas and Circular as well as banking operation and practice;
• Experiences in banking industry preferably in training, human resource, legal, operations, etc.
• Exudes confidence and ability to exercise good judgment in handling confidential information.
• Detailed oriented to deliver timely and quality reports.
• Good understanding of the concepts of staff-built up capacity and competency.
• Good knowledge of local statutory and regulatory obligations governing banking industry.
• Ability to execute strong working relationships within the Group.