Supervisor, Card Operation

Job Responsibilities

• Manage card and e-payment product development and enhancement projects including project planning, business requirement, UAT to procedure
• Review all new product/services and enhancement procedure/manual in card and e-payment related
• Review and provide regular update on overall project status and tracking
• Prepare for all card business production development which are mainly comprise of card products such as debit/credit card and e-Payment products.
• Coordinate with all project member and vendor in managing the project activities and timeline
• Review the necessary material and provide training/refreshment to branches and other related departments
• Liaise with regulatory and card payment companies with Visa, MasterCard, JCB and UPI to explore the new card products and services to feed the market needs.
• Own the responsible for all compliance related to scheme card rule, and regulatory procedure
• Other tasks assigned by Card Operation Manager

Job Requirements

• At least 2-year experience in Card & e-Payment operation and project implementation at banks and/or MFIs.
• Good at project management, procedure writing and operation skills
• Advanced degree: Bachelor degree in banking & finance.
• Good time management skills and ability to multi-task.
• Be able to communicate in English language and good presentation/training skill.
• Influencing and negotiation skills is a plus.
• Be available to travel to rural areas.
• Computer skills, Microsoft Offices, Excel and email.
• Good proficiency in MS. Office including MS. Excel and MS. PowerPoint.
• Good integrity, positive attitude, helpful, high commitment, competence and motivation.
• Able to work independently, organized, creative and attentive to details.