Operation Manager

Job Descriptions:

• Develop and initiate Sales & MKT strategic planning and budgeting
• Conduct PR, social media and communication planning to promote business location branding and images to increase business activities and market trafficking,
• Conduct marketing campaigns and other social events to attract new clients and customers
• Conduct market and competitors update survey analysis to stay competitive within the market for the similar business industries
• Manage sales/leasing performance, KPI setting and team training to ensure work productivities to increase occupancy rates.
• Oversee and verify all sales/leasing documents such as leasing agreements, internal regulation, amendments, renewals, termination, and other important documents to make sure that they are well organized, up-to-date, and secured;
• Verify operations reports and resolve operational delays to meet future growth
• Ensure that all rental fees are collected on time and accurately in accordance with the markets rental fee policy;
• Prepare budget plan for operational and financial expense in order to ensure operational efficiency and profitability of the market;
• Conduct effective annual budgets/expense for top management approval
• Solve aging A/R and continually following up with external A/R to avoid bad debts;
• Ensure timely payments and collections, minimize arrears, late payment and disputes
• Maintain strong and vigorous relationship with all store vendors and deal with day-to-day complaints/problems arising in accordance to the Markets Policy and Procedure
• Other tasks assign from managements

Job Requirements:

• BA or MA Degree Business Administration or sales and MKT fields
• Minimum 3 years of proven experience in operations or management field
• Proven expertise in developing policies, procedures and strategies in the company
• Excellent communication, diplomatic and organizational skills
• Ability to work under pressure and with personnel from all levels
• Tact and the ability to deal with difficult situations
• Good budgeting and resource allocation skills
• Good knowledge of different business functions