Head of Quality Control & Compliance

Job description:

• Develop and implement quality control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations.
• Monitor and analyze data related to quality control processes, identifying trends, and making recommendations for improvement.
• Lead and manage a team of quality control personnel, providing guidance, coaching, and support as needed.
• Communicate with customers, other teams and departments, to ensure that quality control processes are aligned with business objectives.
• Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action.
• Lead and manage the work of quality control including incoming qc, line qc, finished good qc, test lab.
• Work with suppliers and vendors to ensure that raw materials and components meet established quality standards.
• Manage and maintain quality control documentation, ensuring that all necessary records and reports are accurate and up-to-date.
• Train team members on quality control processes, procedures, and policies, ensuring that they have the knowledge and skills necessary to perform their jobs effectively.
• Participate in cross-functional teams to develop and implement new products, ensuring that quality control processes are integrated into the development process.
• Stay up-to-date with industry trends, safety requirement for various countries and best practices related to quality control, sharing knowledge and insights with team members.
• Take charge of factory audits including social compliance audit, quality management audit, anti-terrorist audit (C-TPAT).
• Prepare and separate the documents of factory concerning the Social Audit, technical Audit and C-TPAT Audit.
• Make Corrective Action Plans (CAPs) of all buyers and send the completed CAPs to buyers on time.
• Be responsible for 3rd party inspection.
• Assist and coordinate some assigned works which are provided by the General Manager and/or CEO of company.

Qualifications:

• Bachelor's degree in a relevant field, such as production management, engineering or business.
• 5+ years of experience in quality control or a related field.
• Strong leadership and management skills.
• Excellent analytical and communication skills.