Job Openings
Specialist, Regulator Operations (Outsourced)
About the job Specialist, Regulator Operations (Outsourced)
- Support Bakong operation (e.g. block, unblock, change mobile number, etc)
- Support Branch for Cash in and Cash out through over the counter.
- Support Bakongs update KYC level for customer
- Support on Bakong key recovery or account recovery for customer
- Bakong dispute solution for customer
- Perform daily reconciliation of Bakong transaction
- Conduct UAT testing all bakong error before deploy to product
- Conduct UAT on Link CASA from Bakong App.
- Perform merchant due diligent.
- Support merchant acquisition team. Generate KHQR, packaging, logistic, etc.
- Any task assigned by Unit Head or HOO