Job Openings Specialist, Regulator Operations (Outsourced)

About the job Specialist, Regulator Operations (Outsourced)

  • Support Bakong operation (e.g. block, unblock, change mobile number, etc)
  • Support Branch for Cash in and Cash out through over the counter.
  • Support Bakongs update KYC level for customer
  • Support on Bakong key recovery or account recovery for customer
  • Bakong dispute solution for customer
  • Perform daily reconciliation of Bakong transaction
  • Conduct UAT testing all bakong error before deploy to product
  • Conduct UAT on Link CASA from Bakong App.
  • Perform merchant due diligent.
  • Support merchant acquisition team. Generate KHQR, packaging, logistic, etc.
  • Any task assigned by Unit Head or HOO