Senior Officer, Learning & Development

Job Responsibilities

• Work closely with direct supervisor to develop training strategy and plan.
• Manage and follow up poor trainee after training.
• Work with relevant branch and department to define course for poor performance staff.
• Organize field visit and coaching to improve branch productivities
• Design and provide training on Bank products.
• Develop the session plans in standard model
• Manage training room and training materials
• Record and manage staff training in HRIS.
• Finding any resources for updating training and methodology.
• Manage and evaluate new recruited staff training, Induction and foundation training
• Cooperate with recruitment team to organize new recruited staff training schedule.
• Support branch and relevant department to arrange refresher training.
• Feedback any problems identified commercial bank product training to supervisor
• Develop training courses base on staffs requirement.
• Perform other tasks assigned by Supervisors.

Job Requirements:

• At least 2 year within work experience in Commercial Bank.
• Have ability to coordinate and provide Bank product training
• Skill to design training course.
• Good in both written and spoken English.
• Computer skills in Word, Excel, PowerPoint, and Photoshop
• Ability to work at provincial branches
• High level of facilitation skills.