Digital Innovation

Job Responsibilities:

• Take ownership of Digital Product
• Communicate the vision and collaborate with all related departments
• Develop detail product; project requirements/use cases/user stories for clarity of development scope.
• Plan feature releases and manages effective launch to market.
• Ensure feature release is of quality and on schedule.
• Create knowledge base and conduct training to other departments including but not limited to Product Sales and Contact Center.
• Working with 3rd Party to enhance and development Digital Product (NBC, Bank Partners, and Merchant…)
• Document and maintain the effective product requirement and related documentation.
• Participate in R&D activities and the creation of proof of concept of all new initiatives.

Job Requirements:

• 3 plus years of Digital related
• Project management experience.
• Understands how to effectively lead team
• Manage product requirements as well as release planning.
• Confident in making and justifying decisions, but flexible enough to change direction based on user feedback, stakeholder needs, and designer/ developer input.
• Fluency in English, excellent communication skills
• Strong interpersonal skills,
• Able to establish and maintain effective and collaborative working relationships.
• Ability to work effectively under pressure with a high-energy and proactive style.
• Experience with NBC Projects is a plus
• Experience with project management software (Trello, JIRA, and Confluence) is a plus.
• Experience with scrum framework is a plus