TFM Helpdesk (Receptionist)

Job Responsibilities

• To ensure customer receive responsive, reliable and customer friendly service.
• To ensure that customer requests are communicated to operational teams and progress is effectively monitored.
• To ensure accurate recording of information received from customers, operations teams and management.
• To assist in the continuous review of data help on the systems.
• Assist in the formulation of management reports.
• Any other duties deemed necessary by the company commensurate with this position.

Job Requirements

• Female
• Bachelor Degree
• Strong interpersonal skills and ability to work in a team environment
• Communication skill
• Problem solving skills
• Good commend in English and Chinese