Operations Assistant

 Job Description:

***Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.***

Our client Fairwinds International Bank, is looking for an Operations Assistant. 

About Fairwinds:

Fairwinds International Bank, located in the historic Old San Juan neighborhood in Puerto Rico, is more than just a financial institution; we are a trusted partner to high‐profile individuals and corporate entities across the globe. With a European background and a multicultural team, our bespoke banking solutions, including international payments, multicurrency accounts and global custody for investment portfolios, set us apart in the industry. Join us, and be a part of a team that values innovation, integrity and exceptional service.

Why Fairwinds?

  • Global Exposure: Work with international clients and correspondents, expanding your understanding of global finance.
  • Growth Opportunities: Our boutique banking environment offers unparalleled opportunities for professional development and career advancement.
  • Collaborative Culture: At Fairwinds, we believe in teamwork and collective success, fostering a supportive and inclusive workplace.

Position Overview 

As an Operations Assistant, you will be at the heart of our banking operations, ensuring that every transaction is executed with precision and efficiency. Your role will be crucial in maintaining the high standards that our clients expect and your contributions will directly impact the satisfaction and trust of our clientele.

Key Responsibilities

  • Daily Operations: Oversee and ensure the smooth execution of daily banking operations, maintaining high standards of accuracy and efficiency. You will be the key link in communicating effectively with clients, intermediaries and correspondent banks.
  • Transaction Processing: Handle orders for payments and securities transactions, coordinating with our extensive network of sub‐custodians and correspondent banks.
  • Record Keeping: Maintain meticulous records of securities and cash orders, ensuring prompt and precise processing.
  • Report Management: Compile and manage critical financial reports, including cash reconciliations, pricing management and client balance reports.
  • Prepaid Card Program: Administer the banks prepaid card program, overseeing all aspects from card issuance to renewal, card loads while maintaining comprehensive logs.
  • Compliance Collaboration: Work closely with the compliance department on a range of client‐related issues, from account openings to daily operational inquiries and payment statuses.

Required Skills

  • Exceptional Communication: Strong verbal and written communication skills are essential for effective interaction with clients and colleagues.
  • Attention to Detail: A meticulous approach to work, with an unwavering focus on accuracy.
  • Integrity and Ethics: A strong sense of professional ethics and commitment to upholding the highest standards.
  • Business Acumen: A solid understanding of financial principles and banking operations.
  • Team Player: A collaborative spirit and the ability to work well within a team‐oriented environment.
  • Solid understanding of Microsoft Excel, including basic data entry, formulas, pivot tables and chart creation.

Qualifications 

  • Language Proficiency: Proficiency in English is required; additional languages are a plus.
  • Work Authorization: Must possess a US Passport or have authorization to work in the United States.
  • Educational Background: A bachelors degree is required; recent graduates are encouraged to apply.

What youll gain by being part of Fairwinds

  • Impactful Work: Your contributions will be valued and will play a key role in the bank's success.
  • Professional Growth: Opportunities for advancement in a dynamic and fast‐paced environment.
  • Competitive Benefits: Including Health Insurance, Parking, Paid Time Off and Yearly Performance Bonus

Join Us

  • Job Type: Full‐time
  • Benefits: Health Insurance, Parking, Paid Time Off, Yearly Performance Bonus
  • Education: Bachelors (required)
  • Experience: 1 year or less
  • Language: English (required)
  • Work Location: On‐site

***El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at elcomebackpr.org/registration-form to get matched with professional opportunities on the island.***