Amazon General VA

Position: Amazon General Virtual Assistant



Company Overview:

Eiva HR Solutions Ltd is a HR consulting firm that provides innovative solutions to businesses of all sizes. Our team of experts are dedicated to helping companies streamline their HR processes and optimize their workforce. We are committed to providing our clients with exceptional service and support, and we are looking for a talented Amazon General VA to join our team.

Job Description:

As an Amazon General Virtual Assistant, you will be responsible for providing administrative support and assistance to our clients who sell products on the Amazon platform. Your main duties will include managing product listings, monitoring inventory levels, responding to customer inquiries, and handling other general administrative tasks as needed. You will work closely with our clients to ensure their Amazon business runs smoothly and efficiently.

Daily Tasks:

• Customization Order Processing: Manage order details and pass them to the customization factory via email (1-2 per day).
• Customer Service: Respond to email inquiries, resolve issues, and handle returns (1-2 per week).
• Track Customer Feedback: Monitor and record customer feedback, reviews, and ratings on Amazon.
• Administrative Support: Handle general administrative tasks such as data entry, filing invoices, and organizing documents.
• Affiliates and Collaborations: Find and manage affiliates and influencers to promote our brand on social media.
• Inbox Management: Organize our inbox and respond to routine emails.

Brand Expansion Tasks:

• Vendor Search: Research and list potential retail partners, schools, and gifting companies.
• Partnership and Collaboration Search: Research and list potential collaborators or brands to expand our reach (e.g., tool companies, service companies).
• Wholesale Inquiries: Handle inquiries from potential wholesale buyers and manage those relationships.
• Scheduling Amazon Posts: Use pre-existing content to schedule and post on Amazon.
• Blog Content: Use AI tools to create article content for our website blog.

Qualifications:

- At least 1-2 years of experience working with Amazon Seller Central and managing product listings

- Familiarity with Amazon policies and guidelines, as well as best practices for optimizing product listings

- Excellent communication and customer service skills

- Strong organizational and time-management skills

- Ability to work independently and as part of a team

- Proficiency in Microsoft Office and Google Suite

- Familiarity with e-commerce platforms and tools, such as Shopify, WooCommerce, or Magento, is a plus

- Experience with customer service and/or sales is a plus

Working Hours:

This is a part-time position, with an expected workload of 15-20 hours per week. The schedule is flexible.

Why Work for Us:

At Eiva HR Solutions Ltd, we value our employees and strive to create a positive and supportive work environment. As an Amazon General VA, you will have the opportunity to work with a dynamic team and gain valuable experience in the HR industry. We offer competitive salary and benefits, as well as opportunities for growth and development within our company.

Join our team at Eiva HR Solutions Ltd and be a part of a dynamic and growing company. Apply now to become one of our Amazon General VA and help us deliver exceptional services to our clients.