Technical Writer

At EyeCarePro, we lead the way in digital marketing for eye care professionals, consistently delivering excellence that has earned us the prestigious EyeVote Award for five consecutive years in the Online and Social Media Marketing Services sector. Our commitment to quality and innovation in the eye care industry is unmatched. Learn more about our award at EyeCarePro's EyeVote Award.

Our team thrives on meaningful collaboration, driven by empathy and understanding. We blend professionalism, helpfulness, and friendliness in every interaction, ensuring positive and productive outcomes.

Data-driven strategies are central to our operations, guiding us in delivering client-focused value and ensuring our decisions align with the best interests of our clients.

We champion a culture of continuous learning, innovation, and improvement, constantly testing new ideas and embracing change to stay ahead in digital marketing. Our team's proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition.

In this role, you'll be responsible for helping our internal staff and external client audiences understand the features of our proprietary Digital Marketing Platform for the Eye Care industry.

You will be updating and creating help documents for using our platform, as well as crafting marketing content for publicizing the benefits of our software. This position requires a blend of technical writing and marketing expertise, ensuring that our clients have clear and accurate information about new features while also keeping them excited and engaged. Youll collaborate with the marketing team to ensure that all content aligns with EyeCarePros branding and goals.

Key Responsibilities:

• Regularly update online helps documents to reflect new features and tools, ensuring accuracy and technical clarity.

• Create newsletters and other marketing materials that highlight new features and tools for a broader audience.

• Develop and distribute announcements about new features, balancing technical accuracy with user-friendly language.

• Write and edit content for emails, newsletters, and website updates, focusing on both technical details and marketing appeal.

• Ensure that all communications are clear, client-focused, and encourage the use of new features.

• Maintain consistent messaging and tone across all written communications.

• Deeply understand product features and translate them into clear, non-technical language for clients.

• Promote new features and services.

Qualifications:

• Proven experience in content creation, technical writing, and marketing.

• Strong writing and editing skills, with an emphasis on technical accuracy and clarity.

• Ability to create and update help documents and other technical materials that are easy to understand.

• Experience communicating technical concepts in a clear, client-friendly manner.

• Collaborative mindset with the ability to work closely with a marketing team.

• Detail-oriented with excellent organizational skills.

Location and Schedule: This is a full-time, remote position with hours from 9-5 EST, allowing for flexibility and work-life balance.

Ready to join a dynamic team and make a real difference in the eye care industry? We encourage you to apply!

Join EyeCarePro and be a part of a team that champions a culture of continuous learning, innovation, and improvement. Our proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition.

If you don't hear back from us in 2 weeks, consider your application unsuccessful.