German & Dutch Speaking Customer Advisor (Hybrid)

We are looking for a business-minded Customer Relations Advisor to join a world-leading company in the heavy vehicle and commercial transport industry. In the world of international shipping, our main goal is simple: keeping trucks moving is the only way to succeed.

Based in the industrial city of Ghent, Belgium, you will represent a famous engineering brand. You will be the main link between advanced vehicle technology and the international companies that keep the world's supply chain running.

The Mission: Supporting Global Logistics

In this role, you do more than just basic customer service. You provide technical advice and custom solutions for top-tier fleet owners, shipping partners, and specialized dealerships.

• Hybrid Work: Enjoy a balanced schedule with four days at our Ghent office and one day working from home.
• Business Support: Handle important requests through phone and digital channels, keeping up our reputation for safety and quality.
• Smart Problem-Solving: Find the "root cause" of complex logistics and service issues to provide the best solutions for our business partners.
• Teamwork: Work with Sales, Logistics, and Engineering departments to keep operations smooth and information accurate.
• Paid Training: You don't need experience in this industry yet. We pay for your expert training to make sure you become a master of the transport and logistics world.

Who We Are Looking For: Multilingual and Reliable

We want proactive people who can handle a fast-paced, international work environment.

• Language Skills: You must speak German and Dutch at a native or near-native level.
• English Skills: You need to be fluent in English (B2 level or higher) for internal meetings and paperwork.
• Professionalism: You are committed to great service and stay calm and focused even when things get very busy.
• Computer Skills: You are good at using different software tools and analytical programs at the same time.
• Shift Work: You are able to work on a 24/7 rotating schedule to make sure our global clients always have support.

Pay and Benefits

We value your language skills and offer a great package to help you grow.

• Great Salary: A highly competitive pay rate that matches the top standards of the industrial world.
• Full Insurance: High-quality private medical and life insurance starting on your first day.
• Relocation Help: To make your move to Belgium easy, we provide one month in a high-end furnished apartment in Ghent while you find your own place.
• Career Growth: Clear paths to get promoted into leadership or specialized technical roles across our global company.
• Stable Schedule: A standard 40-hour work week planned well in advance so you can easily manage your personal life.