German & Dutch Speaking Customer Advisor (Hybrid)

We are looking for a dedicated and business-minded Customer Relations Advisor to join a global leader in the commercial transport and heavy vehicle industry. In the world of high-stakes logistics, we know that keeping vehicles on the move is the ultimate measure of success.

Based in the industrial hub of Ghent, Belgium, you will represent a brand known for engineering excellence. You will act as the key link between advanced automotive technology and the international businesses that keep the global supply chain running.

Your Mission: Driving Global Logistics

As a central part of our regional team, you will go beyond basic support to provide technical insights and custom solutions for fleet owners, logistics partners, and dealerships across Europe.

• Work-Life Balance: Enjoy a stable hybrid schedule with four days of on-site collaboration at our Ghent headquarters and one day of remote flexibility.
• Professional Service: Manage high-level B2B inquiries via phone and digital tools, maintaining our reputation for safety and precision.
• Strategic Problem-Solving: Analyze the root causes of logistics and service disruptions to provide high-impact solutions for corporate partners.
• Team Collaboration: Partner with sales, logistics, and engineering teams to keep workflows smooth and data accurate.
• Expert Growth: Stay updated on the latest innovations in heavy-duty vehicle tech and fleet management.
• Full Training: Sector experience is a plus but not required—we provide fully paid, expert training to help you master the transport and logistics world.

What We're Looking For

We are searching for resilient, proactive communicators who can thrive in a fast-paced, international industrial environment.

• Language Skills: Native or near-native mastery of both German and Dutch is required.
• Global Communication: Professional fluency in English (B2+) for internal meetings and technical paperwork.
• Professionalism: A commitment to excellent service and the ability to stay focused during busy operational peaks.
• Tech Savvy: High comfort level using various software and digital analysis tools at the same time.
• Flexibility: Ability to work within a 24/7 rotating shift schedule to ensure our global clients have support around the clock.

Benefits & Compensation

We reward bilingual talent with a supportive and growth-oriented workplace.

• Competitive Pay: A salary that matches top industry standards and reflects the value of your specialized language skills.
• Full Protection: High-quality health and life insurance starting from your first day.
• Relocation Support: To help you move to Belgium, we provide one month in a premium furnished apartment in Ghent while you find your permanent home.
• Career Growth: Clear opportunities for promotion into leadership or technical roles within our global network.
• Organized Schedule: A 40-hour work week planned well in advance so you can balance your job with your lifestyle.