Dutch Speaking Travel Agent (Remote in Greece)

Location & Workplace: 100% Remote (Based anywhere in Greece)

Language Requirements: Fluent Dutch (C2) and Working English (B2+)

Job Title: Dutch-Speaking Virtual Travel & Luxury Hospitality Specialist

Industry: Digital Travel & Luxury Hospitality Care

Eligibility: Restricted to individuals residing in Greece or with confirmed, independent relocation plans

Role Overview

We are actively seeking driven, dynamic professionals to represent a market-leading global brand in the digital travel sector. In this role, you will act as a core brand ambassador while enjoying the freedom of working remotely from any location across Greece.

Your duties go far beyond standard client care. Working as a virtual travel specialist, you will safeguard the brand's prestigious reputation by untangling intricate booking issues and ensuring seamless, luxury-grade travel experiences. You will serve as a vital connection point, combining technical accuracy with top-class hospitality care. In this exciting position, you will help travelers orchestrate unforgettable journeys while building a flexible career within a supportive remote environment.

• Work Setup: 100% Remote work-from-home position strictly reserved for individuals currently residing in Greece or candidates with confirmed, independent relocation plans.

Core Responsibilities

• Multi-Channel Communication: Handle incoming client inquiries across telephone, email, and live chat channels with total professionalism in fluent Dutch and working English, guaranteeing an exceptional user experience.

• Complex Problem Solving: Investigate and correct complicated booking discrepancies, itinerary cancellations, and account concerns with empathy, composure, and absolute precision.

• Expert Advisory: Remain up to date on international travel regulations, hospitality standards, and internal software tools to deliver accurate, premium assistance to clients.

• Detailed Documentation: Record all client interactions accurately in the system to preserve comprehensive account histories and up-to-date case notes within our corporate CRM environment.

• Performance Goals: Achieve individual productivity metrics while collaborating closely with a global workforce to uphold high service standards and high customer satisfaction.

Candidate Profile

Language Skills:

• Dutch: Fluent (C2-level mastery) to ensure top-quality client interactions and flawless written and spoken communication.

• English: Working proficiency (B2 level or above) required for internal platforms, onboarding sessions, and team collaboration.

Legal & Setup Requirements:

• Right to Work: Full legal authorization to live and work in Greece (EU citizenship or valid local residency/work permits).

• Workspace: Private, quiet home office setup supported by reliable, high-speed internet connectivity.

Key Attributes:

• Exceptional interpersonal skills with the ability to handle high-pressure customer interactions calmly, diplomatically, and professionally, backed by strong emotional intelligence and high personal self-discipline.

Compensation & Perks

• Base Pay: Competitive salary package tailored for bilingual professionals in Greece, including the standard 14 annual salary installments.

• Monthly Bonuses: Performance-driven financial incentives tied directly to service quality and operational metrics.

• Health Coverage: Comprehensive private medical and life insurance policies taking effect immediately on your first day of employment.

• Equipment Supplied: Premium remote work hardware (including a corporate laptop and essential peripherals) delivered directly to your residence in Greece.

• Career Development: Clear advancement paths leading into quality management, team leadership, or training roles.

Relocation Support (Moving to Greece)

• Travel Covered: Fully paid commercial flight ticket to Greece.

• Temporary Housing: 30 days of company-sponsored accommodation to give you ample time to secure long-term living arrangements.

• Administrative Aid: Hands-on assistance with local bureaucratic setup, including step-by-step help acquiring your Greek tax identification number (AFM) and social security registration (AMKA).

Application Process

Submit your updated resume in English. Our recruiting team will review your profile and contact you swiftly to arrange an initial virtual interview call!