Russian Speaking Content Moderator (on-site)

Mandatory Requirement: Candidates must already hold valid legal eligibility to work in Bulgaria.

We are seeking dedicated Russian-Speaking Content Moderation Specialists to join our dynamic team in Sofia, Bulgaria.

In this role, you will analyze, score, and manage user-published digital submissions to preserve digital safety, protect brand integrity, and support platform rules. Your day-to-day focus will center on auditing text, photos, and video posts against set safety guidelines to catch and process non-compliant or inappropriate material effectively.

This opportunity is a full-time, office-bound role in Sofia operating on a flexible 24/7 shift pattern. No previous background in content regulation is needed—we offer robust, fully paid onboarding and training from your first day.

Key Responsibilities

• Content Analysis & Scoring: Assess written, visual, and video media uploaded by users to ensure complete alignment with platform safety guidelines and conditions.
• Guideline Execution: Fairly mark, deny, forward, or approve flagged digital items using dedicated moderation tools and standard operating steps.
• Safety & Regulatory Oversight: Spot prohibited uploads, including promotional spam, deceptive behavior, abusive speech, intellectual property infringements, and sensitive material.
• Activity Tracking: Maintain detailed records of content decisions and track system issues or trends through our internal reporting management tools.
• Continuous Skill Building: Participate in regular quality reviews, policy refreshers, and operational training sessions.

Candidate Requirements

Legal & Work Authorization

• Work Permit Status: You must possess valid legal authorization to work full-time in Bulgaria at the moment of applying (e.g., EU/EEA citizenship, permanent resident status, or a valid Bulgarian work permit). Visa sponsorship or work authorization assistance is not provided.

Language Skills

• Russian: Advanced fluent command (C1/C2 capability) in written and oral Russian to interpret subtle context accurately.
• English: Strong intermediate fluency (at least B2 standard) to clear technical guidelines, policy updates, software interfaces, and workplace communication.

Location & Working Hours

• On-Site Requirement: 100% office-based in Sofia. Remote or hybrid arrangements are strictly not supported.
• Shift Readiness: Flexibility to work a 24/7 rotating schedule covering 5 days a week, 8 hours a day (standard 40-hour workweek). Schedules rotate across morning, afternoon, night, and weekend shifts.

Skills & Background

• Familiarity with social media platforms, online multimedia formats, and web tools.
• Capacity to remain balanced, objective, and resilient when handling sensitive or challenging media.
• Strong communication skills with an adaptable attitude in a fast-paced environment.
• Prior background in content filtering, customer assistance, or helpdesk operations is welcome, but not required.

Compensation & Employee Benefits

• Base Salary: €1,350 Gross monthly.
• Shift Premiums: Extra pay rates for night hours, weekend schedules, and official holiday shifts according to Bulgarian labor standards.
• Social Benefits: Full social security, pension contributions, and paid time off based on local employment laws.

Relocation Assistance Package

For team members moving to Sofia from elsewhere in Bulgaria or abroad:

• Temporary Lodging: 21 consecutive days of fully funded hotel stay in Sofia to assist with your initial move.
• Relocation Bonus: A €1,500 cash allowance to assist with startup costs and rental security deposits.
• Housing Guidance: Professional support to assist you in finding and securing long-term rental accommodation in Sofia after your hotel stay.

Professional Growth & Workplace Environment

• Career Development: Clear promotion paths leading into Senior Moderation, Quality Assurance, Team Management, Operations, or Policy Specialist roles.
• Paid Onboarding: In-depth classroom and practical training covering tools, policy standards, and resilience strategies.
• Global Workplace: Work alongside international teams in a modern tech center in Europe.

Workplace Considerations: Due to the core tasks involved in content moderation, daily duties include evaluating user-submitted media that may occasionally feature disturbing, explicit, or sensitive content. To support mental well-being, the company provides structured Employee Assistance Programs (EAP) and psychological support resources.