Ukrainian Speaking Content Moderator (on-site)

• Eligibility Criterion: Restricted exclusively to individuals currently residing in Portugal.
• Work Location: Lisbon (Based on-site within our growing, international operations hub).

The Role

Are you eager to establish an international career path in Europe's most sun-drenched capital city? We are looking for driven, Ukrainian-speaking individuals to integrate into our multicultural team in Lisbon.

In this position, you will serve as an essential protector for the community of a leading global social media network. You will collaborate with a focused team aimed at maintaining a safe, civil, and encouraging online experience for millions of active users every day.

Contract Terms & Scheduling

• Base Salary: €1,237 gross per month (distributed over a standard 12-month timeline).
• Hours: 40 hours weekly (spread across 5 working days).
• Shift Window: Variable rotating timetables operating between 07:00 and 00:00 (Midnight), Monday through Sunday.

Primary Responsibilities

As a Content Analyst, your core mission is to oversee platform protection and apply user guidelines by executing the following actions:

• Media Verification: Examine and judge user-submitted content—such as profiles, text posts, graphics, and video clips—to ensure total alignment with corporate standards.
• Risk Prevention: Detect, report, and delete inappropriate, deceptive, or abusive material to shield the digital ecosystem from harm.
• Incident Resolution: Manage and process escalated user grievances regarding profile security, exploits, and guideline breaches with high attention to detail.
• KPI Alignment: Keep a neutral, understanding mindset while meeting target metrics for processing volume, speed, and accuracy.

Candidate Profile

Mandatory Qualifications

• Linguistic Fluency: Native or near-native command of Ukrainian, alongside a solid grasp of English (minimum B2 level) to successfully complete company onboarding and internal corporate communications.
• Right to Work: Applicants must hold current EU citizenship, a valid Portuguese Residence Permit (Título de Residência), or recognized Refugee Status paperwork.
• Mental Adaptability: Comfortable viewing potentially sensitive online media and capable of succeeding in a fast-moving setup with changing shift rosters.

Preferred Attributes

• Previous experience in online safety, digital moderation, or client care is a plus, but not required. We offer full professional training to ensure your success.

Domestic Relocation Assistance (Within Portugal)

To facilitate a smooth move to the capital for employees relocating from other areas of Portugal, we offer a comprehensive support package:

• Transit Compensation: Financial reimbursement for your initial travel costs to Lisbon.
• Corporate Lodging: A private bedroom located inside a modern, shared company apartment starting on your first day.
• Bureaucratic Aid: One-on-one administrative support to help adjust your local tax identity (NIF), social security profile, and local address registration.

Company Culture & Benefits

• Career Progression: We heavily endorse internal promotion, frequently helping frontline analysts step into upcoming vacancies as Quality Auditors, Instructors, or Team Leaders.
• Wellness & Healthcare: Complete private health insurance, dedicated mental health resources, and corporate wellness initiatives.
• Dynamic Workspace: Perform your daily duties in a cutting-edge, tech-forward corporate environment alongside a diverse team from over 50 different countries.
• Lifestyle Perks: Complimentary Portuguese language lessons, corporate sports leagues, surf outings, and regular employee social gatherings.
• Job Security: Consistent monthly income tied to the professional advantage of representing a globally recognized social media leader.