Czech & Polish Speaking Customer Advisor (Hybrid)

A premier global leader in the heavy vehicle and commercial transport sector is seeking a dedicated Strategic Advisor. In the logistics ecosystem, the ultimate objective is maximizing fleet uptime and keeping supply chains in constant motion. Based in the industrial hub of Ghent, Belgium, you will represent a world-renowned engineering brand, serving as the definitive link between pioneering vehicle technology and the international enterprises driving global commerce.

The Role: Supporting Global Transport

This position transcends conventional customer care. You will provide high-level technical guidance and bespoke operational solutions to large-scale fleet operators and specialized commercial workshops across the network.

Key Responsibilities

• Hybrid Flexibility: Maintain an excellent work-life balance with a structured schedule consisting of four days at our modern Ghent headquarters and one day working from home.
• High-Caliber Communication: Manage critical inbound requests via phone and digital channels, upholding the company's rigorous standards for safety and premium quality.
• Analytical Problem Solving: Evaluate complex logistics and technical service challenges to deliver optimal, data-driven solutions for our corporate partners.
• Cross-Functional Collaboration: Partner closely with Sales, Logistics, and Engineering divisions to ensure seamless operational continuity and precise information sharing.
• Paid Professional Onboarding: Benefit from comprehensive, fully funded corporate training. A background in engineering or mechanics is not required—we provide the specialized knowledge needed to transform you into an industry expert.

Candidate Profile: Linguistic Excellence & Proactive Energy

We are seeking dynamic, forward-thinking professionals who communicate effectively and thrive within a fast-paced, international corporate environment.

Requirements

• Language Proficiency: Complete fluency (native or near-native mastery) in both Czech and Polish is mandatory.
• English Skills: Strong professional command of English (minimum B2 level) for internal documentation, corporate communications, and team meetings.
• Professionalism: An inherent ability to remain composed, constructive, and client-focused during peak operational hours or high-stress situations.
• Technical Aptitude: Comfort navigating advanced software suites and multitasking across multiple digital platforms simultaneously.
• Shift Flexibility: Willingness to operate within a 24/7 rotating schedule to ensure uninterrupted, round-the-clock support for our global clientele.

Benefits & Rewards

To properly recognize your specialized bilingual expertise and strategic value, we offer a premium compensation package:

• Top-Tier Compensation: A highly competitive base salary aligned with the upper tier of the industrial and logistics sector.
• Comprehensive Protection: Full private medical and life insurance coverage to ensure peace of mind for you and your dependents.
• Relocation Assistance: To facilitate your transition to Belgium, we provide a premium, fully furnished apartment in Ghent completely free of charge for your first month while you secure permanent housing.
• Structured Career Growth: Clear, defined pathways for rapid advancement into leadership positions or highly specialized roles within our global network.
• Predictable Scheduling: Full-time shift schedules are organized and communicated well in advance, allowing you to easily manage your personal commitments and maintain a healthy work-life balance.