Czech & German Speaking Customer (Hybrid)

We are looking for a Customer Engagement Advisor to join a world-leading company in the heavy truck and transport industry. This job is for people who understand that in global shipping, the most important thing is keeping the fleet moving without delays.

You will work in the lively city of Ghent, Belgium, representing a famous engineering brand. You will be the main point of contact between our high-tech vehicle technology and the businesses that keep the world's goods moving.

The Role: Keeping Business Moving

In this job, you do more than just basic support. You offer technical help and custom solutions for truck fleet owners and dealerships across Europe.

• Hybrid Work: Enjoy a good balance with four days at our modern office in Ghent and one day working from home.
• Professional Communication: Handle important requests over the phone and online, making sure to keep our reputation for safety and reliability high.
• Smart Problem-Solving: Look deep into complex service issues to find the best solutions for our business partners.
• Teamwork: Work with the Sales, Logistics, and Engineering departments to make sure everything runs smoothly and information is correct.
• Top-Tier Training: We pay for your professional training. You don't need to be a mechanic; we will teach you everything you need to know to become an expert.

Who We Are Looking For: Language Skills & Resilience

We want energetic people who can communicate well in a fast-paced, international company.

• Languages: You must speak Czech and German fluently (native or near-native level).
• English: You need good professional English (B2 level) for meetings and paperwork.
• Professionalism: You can stay calm and polite even when the job gets very busy.
• Computer Skills: You are good at using different software and digital tools at the same time.
• Flexible Schedule: You are able to work in a 24/7 rotating shift system so our customers always have help.

Pay and Benefits

We value your language skills and offer a great package to show it.

• High Salary: A very competitive pay rate that matches the best in the industry.
• Full Insurance: Private medical and life insurance for you and your family.
• Help Moving: To help you settle in Belgium, we provide a furnished apartment in Ghent for your first month for free while you look for your own place.
• Career Growth: We have clear paths for you to get promoted into leadership or technical specialist roles.
• Clear Schedule: Your full-time hours are planned far in advance, so you can easily manage your free time.

Ready to help drive global trade? Start your career in the center of European engineering in Ghent!