About the job Czech & Polish Speaking Customer Advisor (Hybrid)
We are looking for a Strategic Advisor to join a world-leading company in the heavy vehicle and transport industry. This role is built for people who understand that in the logistics world, the most important goal is keeping trucks on the road and moving.
Based in the industrial city of Ghent, Belgium, you will represent a famous engineering brand. You will be the main link between our advanced vehicle technology and the international businesses that keep the world's supply chain running.
The Role: Supporting Global Transport
In this position, you go beyond basic customer service. You provide technical advice and custom solutions for top-tier fleet owners and specialized dealerships.
- Hybrid Work: Enjoy a balanced schedule with four days at our modern Ghent office and one day working from home.
- Professional Communication: Handle high-level requests via phone and digital channels while maintaining our reputation for safety and quality.
- Problem Solving: Analyze complex logistics and service issues to find effective solutions for our business partners.
- Teamwork: Work closely with Sales, Logistics, and Engineering teams to keep operations running smoothly and data accurate.
- Paid Training: We offer full professional training. You don't need a mechanical background; we will teach you everything you need to know to become an expert in the transport industry.
Who We Are Looking For: Multilingual & Proactive
We want energetic communicators who can handle a fast-paced, international work environment.
- Language Skills: You must speak Czech and Polish at a native or near-native level.
- English Skills: You need to be fluent in English (B2 level or higher) for internal meetings and paperwork.
- Professionalism: You stay calm and helpful, even when things get busy or stressful.
- Computer Skills: You are comfortable using complex software and multiple digital tools at once.
- Shift Work: You are able to work on a 24/7 rotating schedule to provide non-stop support to our global clients.
Benefits & Rewards
We value your language skills and offer a great environment to grow your career.
- Great Pay: A highly competitive salary that matches the top standards of the industrial sector.
- Insurance: Full private medical and life insurance for you and your family.
- Relocation Help: To help you move to Belgium, we provide a free, high-quality furnished apartment in Ghent for your first month while you look for a permanent home.
- Career Growth: Clear opportunities to move up into leadership or specialized roles within our global network.
- Planned Schedule: Your full-time shifts are set well in advance, so you can easily plan your personal life and maintain a good work-life balance.