About the job Danish Speaking Customer Advisor
Are you ready to embark on an exciting journey in one of Europe’s most captivating cities? 🌟 We’re looking for enthusiastic Danish-Speaking Customer Advisors to join our lively team in Athens! Whether you’re an experienced professional or just starting your career, this role offers the perfect combination of personal growth and the chance to immerse yourself in the rich culture and history of Greece’s capital.
Your Role:
As a Danish-Speaking Customer Advisor, your main responsibility will be to deliver outstanding service and support to our Danish-speaking customers. Here’s what your day-to-day will involve:
- Customer Engagement: Be the friendly and helpful point of contact for our customers, assisting them with inquiries, providing information about our products, and ensuring they have a positive experience every time they reach out. Whether through phone, email, or chat, your warm and professional approach will make a big difference. 😊
- Issue Resolution: With comprehensive training provided, you’ll be well-equipped to assist customers effectively. Your role involves listening, understanding, and offering solutions that leave customers happy and satisfied.
- Team Collaboration: You’ll work closely with your colleagues and other departments to ensure customer issues are resolved swiftly and efficiently. Effective communication and teamwork are essential! 🤝
- Feedback & Documentation: After each interaction, you’ll record the details and any feedback provided by the customer. Your attention to detail helps us continuously improve our products and services, ensuring we always deliver the best possible experience.
Who You Are:
- Fluent in Danish: You speak and write Danish fluently, with a good level of English. Clear communication is crucial for success in this role.
- Customer-Oriented: You have a natural ability to connect with customers and enjoy helping others. Patience, empathy, and a positive attitude are key traits you bring to the table! 💪
- Eager to Learn: While previous customer service experience is a plus, it’s not required. What matters most is your willingness to learn and grow. We provide all the training you need to excel!
- Adaptable: You thrive in dynamic environments and are ready to embrace new challenges as they come. Flexibility and resilience are vital for success in this role.
What We Offer:
We’re dedicated to creating an environment where you can thrive both professionally and personally. Here’s what we have in store for you:
- Competitive Salary: We believe in rewarding hard work. Your salary will reflect your skills, dedication, and contribution to our team.
- Relocation Assistance: If you’re moving to Athens from another country, we’ll cover your flight and provide accommodation to help you settle in comfortably. 🏠
- Career Advancement: We’re not just offering you a job; we’re offering you a career path. With ongoing training, development programs, and opportunities for promotion, we’ll support your growth every step of the way.
- Health & Life Insurance: Your well-being is a top priority. We offer comprehensive health and life insurance plans to give you peace of mind.
- Dynamic Work Environment: Join a team that celebrates diversity, creativity, and innovation. Our multicultural workplace encourages you to share your ideas and perspectives, making your work experience both enjoyable and fulfilling.
- Work-Life Harmony: We understand that life isn’t all about work. That’s why we prioritize a healthy work-life balance, giving you plenty of time to enjoy all the wonders Athens has to offer. 🌅
- Extra Perks: Benefit from additional perks like meal vouchers, transportation allowances, and special discounts on our products and services.
Why Choose Athens?
Athens is more than just a city—it’s a vibrant experience! 🏛️ Picture yourself living in a place where ancient history blends seamlessly with modern life. From the legendary Acropolis to the lively local markets, stunning coastlines, and bustling neighborhoods, Athens offers endless opportunities for exploration. Whether you’re passionate about history, gastronomy, or outdoor adventures, this city has something for everyone. Plus, with its warm Mediterranean climate, you’ll enjoy sunshine all year long!