French Speaking Customer Advisor (On-site in Braga)

Are you a results-driven professional looking to build a successful career in the fast-growing finance sector? We are currently looking for French-speaking Customer Advisors to join our expert operations team in the historic and lively city of Braga, Portugal.

In this important role, you will represent a leading company in the consumer credit industry. You will act as a financial guide, helping clients navigate their personal projects with clear information, accuracy, and professionalism.

Your Mission: Supporting Financial Goals

Working from a modern office and supported by a local leadership team, your main responsibilities will include:

• Multi-Channel Support: Communcate with clients via phone, email, and live chat to provide expert information on credit and financial products.
• Compliance & Documents: Help clients through the application process by ensuring all files are correct and explaining financial terms in simple language.
• Relationship Building: Provide personalized follow-ups to keep client satisfaction high and build long-term brand loyalty.
• Solution Analysis: Review client profiles to recommend the best financial solutions for their specific needs.

What We're Looking For

We want professionals who combine strong organizational skills with great people skills.

• Language Skills: Native or near-native French (C1/C2). Excellent speaking and writing skills are our top priority.
• Location: You must currently live in Braga or the surrounding area. This is a 100% on-site role for those who enjoy a high-energy, collaborative office environment.
• Experience: While a background in finance or customer service is a plus, we value potential. Ambitious entry-level candidates are welcome to apply, as we provide a fully paid, in-depth training program.
• Key Traits: A natural sense of empathy, a team-player attitude, and the discipline to work well in a fast-paced setting.
• Note: Professional English is not required for this specific role.

Work Schedule & Balance

Our schedule is designed for consistency while meeting the needs of a busy market:

• Standard Week: A steady 40-hour work week.
• Monday to Friday: Rotating shifts scheduled between 07:00 and 19:00.
• Saturdays: Morning shifts only, from 08:00 to 15:00.
• Time Off: Two days off per week (Sunday is always off, plus one other day during the week).

Benefits & Compensation

We reward talent with long-term stability and a competitive pay structure.

• Base Salary: €930 Gross per month, paid 14 times a year (including mandatory Christmas and Summer bonuses).
• Meal Allowance: €7.63 Net per working day—one of the best rates in the region.
• Performance Bonus: Earn up to an extra €155 per month by hitting your targets.
• Full Coverage: Private health and life insurance starting from your first day.
• Career Growth: we prioritize internal promotions, offering clear paths into leadership or specialized financial roles.

Why Join This Team?

By joining this project, you secure a stable position with a financial institution that truly values its employees. From your paid professional training to working daily with a diverse, multicultural team, you will have all the tools you need to succeed in the global finance industry.