Croatian Speaking Customer Agent in Greece - with 3 Months of Hotel Provided

*** This role is based in Greece only***

Are you a natural problem-solver with a passion for the global travel industry? We are looking for fluent Croatian speakers to join our elite travel support team in the historic city of Athens. This is a strategic opportunity to represent a world-leading travel brand, starting with an immersive Athens-based onboarding before moving to a permanent remote lifestyle anywhere in Greece.

The Mission: Navigator of Global Experiences

As a Travel Consultant, you are the bridge between a traveler's plans and their successful execution. You will act as a high-level troubleshooter, managing complex logistics and ensuring every itinerary is handled with professional precision.

Core Responsibilities

• Bilingual Support: Provide high-level consultation to Croatian-speaking guests and an international network of hospitality partners.
• Booking Management: Oversee the full reservation lifecycle, including urgent modifications, cancellations, and specialized guest requests.
• Conflict Resolution: Act as a professional mediator to resolve disputes regarding property stays, payments, or check-in logistics.
• Digital Excellence: Use sophisticated CRM platforms to track workflows and ensure a seamless end-to-end customer journey.
• Brand Advocacy: Maintain the elite standards of a premier travel platform through empathetic and authoritative communication.

The Ideal Profile: Analytical & Adaptable

We are scouting for proactive professionals who can balance technical efficiency with a personalized, human touch.

• Language Skills: Native or near-native Croatian fluency paired with professional English (B2 level or higher).
• High EQ: The ability to communicate with empathy while maintaining a solution-focused and professional demeanor.
• Technical Literacy: A "digital-first" approach, comfortable navigating multi-tab software environments and advanced tools.
• Professional Growth: No specific travel background is required—we provide full, paid elite training to prepare you for success.
• Availability: Commitment to a 40-hour work week within a dynamic, rotating shift schedule.

Relocation & The Hybrid Model

We provide a comprehensive "Soft Landing" suite to ensure your move to the Mediterranean is stress-free:

• Travel Logistics: Fully sponsored airfare to Athens.
• Initial Housing: Three months of company-paid hotel accommodation to help you settle in comfortably.
• Administrative Support: Direct assistance with local Greek bureaucracy, including Tax IDs (AFM), Social Security (AMKA), and banking.
• Workplace Autonomy: After your initial 90-day integration period in Athens, you are eligible to work 100% remotely from anywhere in Greece.

Total Rewards & Perks

Our compensation package is designed to reward excellence and support your long-term wellness:

• Sign-On Bonus: A €1,200 incentive to help launch your new chapter in Greece.
• Annual Earnings: Competitive base pay plus performance bonuses. Per Greek standards, you will receive 14 salaries per year.
• Holistic Benefits: Private medical insurance, life insurance, and a corporate pension plan.
• Career Advancement: Clear internal pathways into Management, Quality Assurance, or Corporate Training.
• Elite Environment: A vibrant, multicultural workspace featuring modern facilities and a high-energy team culture.

Are you ready to elevate your career under the Greek sun? Apply today to begin your journey.