About the job Croatian Speaking Travel Agent (Remote in Greece)
Do you have a deep-seated knowledge of the international travel industry and a talent for solving complex problems? We are currently headhunting proactive, results-driven specialists to join a premier international team.
In this role, you will act as the Strategic Lead for our Croatian-speaking demographic, representing a world leader in travel technology. This position provides complete operational freedom, empowering you to represent one of the industry's most influential brands from any home office within Greece.
THE MANDATE: ARCHITECTING PREMIER JOURNEYS
As a Brand Ambassador, you will elevate every customer interaction—from basic questions to high-level travel disruptions—into a sophisticated, high-fidelity service experience.
- Multichannel Fluency: Seamlessly manage high-speed interactions via Phone, Email, and Chat, maintaining perfect linguistic transitions between Croatian and English.
- Expert Crisis Management: Resolve intricate reservation logistics and financial disputes with clinical accuracy and genuine empathy.
- Systemic Guidance: Utilize advanced digital tools and international protocols to provide authoritative, high-value consultancy to travelers.
- Operational Precision: Maintain impeccable data integrity within our CRM to ensure a unified and flawless global service record.
- Strategic Growth: Partner with leadership to identify travel trends and refine the end-to-end customer journey.
THE IDEAL PROFILE: ANALYTICAL AGILITY & EQ
We value a "solutions-first" mindset and a dedication to customer advocacy, seeking professionals who can balance technical logic with interpersonal grace.
- Linguistic Mastery: Native or near-native command of Croatian (C2) is required, demonstrating excellence in both written and verbal communication.
- Corporate English: A strong proficiency in English (B2+) is essential for successful integration into our global corporate environment.
- Remote Discipline: You must have the legal right to work in Greece and the self-governance needed to sustain a high-performance virtual workspace.
- Behavioral Excellence: Elite active listening skills and the emotional intelligence to stay composed and clear-headed during high-pressure situations.
A PREMIUM REWARDS ARCHITECTURE
We view bilingual expertise as a critical strategic asset. Our compensation framework is designed to drive your long-term professional development.
Financial & Personal Security
- Executive-Level Pay: A competitive salary structure benchmarked against the highest European standards for language professionals.
- Incentive Programs: Monthly performance bonuses that reward both individual excellence and team achievements.
- Day-One Coverage: Comprehensive private medical and life insurance starting from your first day.
Tools & Professional Ascent
- Career Velocity: Transparent internal promotion tracks and opportunities for global mobility within our expansive network.
- High-Spec Hardware: A professional-grade technology suite delivered directly to your Greek residence.
EXECUTIVE RELOCATION CONCIERGE
For specialists moving to Greece to enjoy the Mediterranean lifestyle, we provide a bespoke transition package:
- Flight Sourcing: Full reimbursement for your initial travel to Greece.
- Premium Residency: Four weeks of complimentary, high-end housing to ensure a stress-free arrival.
- Administrative Support: Expert help with local registrations, tax paperwork, and lifestyle integration.
Are you ready to redefine your career under the Greek sun? Your future within our elite travel ecosystem starts today.