German & Dutch Speaking Customer Advisor (Hybrid)

In the world of international freight, keeping commercial fleets moving is vital to operational success. Joining a top-tier international leader in the commercial vehicle industry, you will represent a legendary automotive brand. In this role, you will serve as the indispensable connection between advanced fleet engineering and the global transport enterprises that keep the world's commerce flowing.

This role transcends standard customer service. You will provide strategic oversight, troubleshooting, and tailored solutions to elite transport partners, commercial fleet management companies, and specialized automotive networks.

Core Responsibilities

• B2B Partnership Support: Manage critical incoming inquiries through phone and digital networks, consistently upholding strict benchmarks for safety and service quality.
• Analytical Problem-Solving: Identify the root causes of complex logistical and technical bottlenecks to implement optimal solutions for enterprise clients.
• Cross-Departmental Alignment: Coordinate closely with Engineering, Supply Chain/Logistics, and Sales teams to maintain highly accurate data and smooth internal workflows.
• Fully Paid Onboarding: No previous automotive or logistics experience is necessary. We provide a fully compensated, comprehensive training curriculum to teach you the technicalities of the global shipping and transportation industry.

Candidate Profile

We are searching for self-motivated, organized professionals who excel in fast-paced environments and enjoy working within an international corporate setting.

Minimum Criteria:

• Language Mastery: Native or near-native command of both German and Dutch is strictly required.
• Corporate Communication: Professional working proficiency in English (minimum B2 level) for cross-border internal teamwork and organizational reporting.
• Professional Attributes: A deep commitment to client satisfaction, paired with the resilience to stay calm and focused during high-volume peak periods.
• Digital Aptitude: The capacity to manage and navigate multiple data processing systems and software programs simultaneously.

Compensation and Corporate Perks

We match your unique bilingual skill set with a premium rewards package designed to enhance your career and personal well-being:

• Competitive Pay: An attractive salary scale benchmarked against top-tier industrial market standards.
• Day-One Benefits: Comprehensive private medical and life insurance plans fully active on your very first day of employment.
• Relocation Package: To make your move to Belgium hassle-free, we offer a free, fully furnished corporate apartment in Ghent for your initial month while you search for permanent housing.
• Career Progression: Access to clear, internal promotion paths leading to global leadership roles or specialized corporate paths.
• Work-Life Predictability: Rosters are planned well ahead of time, allowing you to easily organize your life around your 40-hour work schedule.

How to Apply

If you are ready to launch your career in European logistics and supply chain support, select Apply Now to submit your current CV (please ensure your resume is written in English).