Finnish & Swedish Speaking Customer Advisor (Hybrid)

We are currently looking for a dedicated and business-minded Customer Relations Advisor to join a global leader in the commercial transport and heavy vehicle industry. In the world of high-stakes logistics, we know that keeping vehicles on the road is the ultimate goal.

Based in the industrial city of Ghent, Belgium, you will represent a brand known for engineering excellence. You will act as the key link between advanced automotive technology and the international businesses that keep the global supply chain moving.

Your Role: Supporting Global Logistics

In this role, you will go beyond basic customer service to provide technical insights and custom solutions for fleet owners, logistics companies, and dealerships across the Nordic region.

• Work-Life Balance: Enjoy a hybrid schedule with four days at our modern Ghent headquarters and one day working from home.
• Professional Service: Manage high-level B2B inquiries via phone and digital tools, maintaining our reputation for safety and reliability.
• Strategic Problem-Solving: Analyze logistics and service issues to provide high-impact solutions for our corporate partners.
• Team Collaboration: Work closely with sales, logistics, and engineering teams to keep workflows smooth and data accurate.
• Expert Growth: Stay updated on the latest innovations in heavy-duty vehicle tech and fleet management.
• Full Training: You don't need previous experience in the sector—we provide fully paid, expert training to help you master the transport and logistics world.

What We're Looking For

We are searching for resilient, proactive communicators who can thrive in a fast-paced, international environment.

• Language Skills: Native or near-native mastery of both Finnish and Swedish is required.
• Global Communication: Professional fluency in English (B2+) for internal meetings and technical paperwork.
• Professionalism: A commitment to excellent service and the ability to stay calm and focused during busy times.
• Tech Savvy: High comfort level using various software and digital analysis tools at the same time.
• Flexibility: Ability to work within a 24/7 rotating shift schedule to ensure our global clients have support around the clock.

Benefits & Compensation

We reward bilingual talent with a supportive and growth-oriented workplace.

• Competitive Pay: A salary that matches top industry standards and reflects the value of your language skills.
• Full Protection: High-quality health and life insurance starting from your first day.
• Relocation Support: To help you move to Belgium, we provide one month in a premium furnished apartment in Ghent while you find your permanent home.
• Career Growth: Clear opportunities for promotion into leadership or technical roles within our global network.
• Organized Schedule: A 40-hour work week planned well in advance so you can balance your job with your lifestyle.