Croatian Speaking Travel Agent (Remote in Greece)

We are currently scouting for service-oriented professionals to act as the face of a world-renowned icon in the travel and hospitality industry. In this high-impact, 100% remote position based in Greece, you will be the primary point of contact for our Croatian-speaking guests, ensuring a premium and effortless experience for travelers worldwide.

Whether you are an industry veteran or a skilled linguist ready for a top-tier career shift, we invite you to help us set the new global standard for hospitality.

THE MANDATE: ARCHITECTING OPERATIONAL EXCELLENCE

As a Support Strategist, you are the core of the traveler's journey. You will provide swift, precise, and high-fidelity solutions within a sophisticated, fast-paced digital environment.

• Omnichannel Command: Lead high-volume interactions via Phone, Email, and Chat with absolute linguistic mastery in both Croatian and English.
• Decisive Resolution: Provide definitive answers for complex booking logistics, payment systems, and technical platform troubleshooting.
• Expert Advisory: Maintain a deep, expert-level understanding of global travel protocols to offer pinpoint-accurate guidance.
• Systemic Accuracy: Ensure meticulous data management within our CRM to maintain a unified, seamless service history across our global network.
• Strategic Impact: Consistently surpass performance benchmarks (SLAs) while collaborating with international colleagues to optimize the customer experience.

THE IDEAL PROFILE: AUTONOMY & EXPERTISE

We are looking for independent, analytical thinkers who can maintain peak productivity in a professional, remote-first setting.

• Linguistic Mastery: Native or near-native Croatian (C2) is mandatory, supported by a strong command of English (B2/C1) for complex corporate communication.
• Operational Readiness: You must hold a valid work permit for Greece and have a dedicated, professional home office setup with high-speed internet.
• Professional Soft Skills: High emotional intelligence (EQ), exceptional listening skills, and a structured approach to high-stakes workloads.
• Self-Management: The internal discipline required to handle competing priorities effectively without direct physical supervision.

PREMIUM COMPENSATION & TOTAL REWARDS

Our rewards package is designed to recognize your specialized skills and accelerate your long-term career growth.

Financial & Holistic Security

• Competitive Salary: An executive-level base pay benchmarked against the most prestigious bilingual roles in Europe.
• Performance Incentives: Monthly bonuses designed to reward operational excellence and key achievements.
• Full Protection: Comprehensive private medical and life insurance, active from your very first day.

Technology & Career Velocity

• Growth Path: Transparent internal pathways into Leadership, Specialized Training, or Global Management.
• Professional Hardware: A high-performance laptop and a professional-grade noise-canceling headset delivered to your home.

Relocation Concierge (For candidates moving to Greece)

• Travel Reimbursement: Full coverage of your initial flight to Greece.
• Transition Housing: Four weeks of premium, company-sponsored accommodation to ensure a smooth transition.

Are you ready to represent a global icon while enjoying a premier remote lifestyle in Greece? Your career evolution starts here.