Job Openings French Speaking Customer Advisor (On-site in Braga)

About the job French Speaking Customer Advisor (On-site in Braga)

Are you a motivated person who wants to start a great career in finance? We are looking for French speakers to join our team in the lively, historic city of Braga.

In this important job, you will represent a top company in the personal loan industry. You will act as a financial helper, giving clients clear advice and professional support to help them fund their personal plans.

Your Job: Helping Clients Reach Their Goals

You will work from a modern office alongside a supportive local management team. Your main tasks will include:

  • Professional Communication: Answer customer questions through phone calls, emails, and live chat, giving them expert info about different financial products.
  • Paperwork and Rules: Help clients with their applications, check that all paperwork is correct, and explain tricky financial rules in simple words.
  • Building Relationships: Stay in touch with clients to make sure they are happy and to keep them loyal to the brand.
  • Reviewing Profiles: Look over client details to suggest the absolute best financial choices for their needs.

Who We Are Looking For

We want organized people who genuinely love helping customers.

  • Language Skills: Native or near-native French (C1 or C2 level). Great speaking and writing skills are highly important.
  • In-Office Work: This job is 100% in person. You must live in or be able to travel to our Braga office every day.
  • Ambition: You do not need any finance experience. We provide a fully paid, detailed training program to teach you everything.
  • Key Skills: You are a caring person, a good team player, and organized enough to work well in a busy setting.
  • Note: You do not need to speak English for this job.

Work Schedule and Balance

Our hours are steady and planned to help you enjoy your free time:

  • Work Week: A standard 40-hour schedule.
  • Hours: Changing shifts between 7:00 AM and 7:00 PM, Monday through Friday.
  • Weekends: You will only work on Saturday mornings (from 8:00 AM to 3:00 PM).
  • Days Off: Two days off per week. Sundays are always off, plus you get one extra day off during the week.

Pay and Benefits

We offer a steady job with great rewards:

  • Salary: A basic pay of €930 gross per month, paid 14 times a year (this includes your standard extra Summer and Christmas checks).
  • Food Allowance: €7.63 tax-free per work day—one of the highest rates you can get in Portugal.
  • Monthly Bonuses: Extra cash bonuses up to €155 for meeting your work goals.
  • Insurance: Private health and life insurance starting on your very first day.
  • Career Growth: We love promoting our own employees into leadership or advanced financial management roles.