Ukrainian Speaking Content Moderator (on-site)

*** This role is only for applicants based in Portugal***

Are you looking to kickstart a global professional path in Europe's brightest coastal city? We are recruiting motivated Ukrainian language specialists to join our vibrant, multicultural business hub in Lisbon.

In this position, you will serve as an essential protector of the user network for a premier global social platform. You will be part of a proactive unit focused on ensuring a secure, welcoming, and positive virtual environment for millions of active users each day.

Daily Operational Duties

• Material Auditing: Assess user-generated posts—including profile pages, videos, images, and text—to ensure complete adherence to company policies and guidelines.
• Platform Safety: Identify and remove harmful, fraudulent, or toxic material to preserve the health of the online community.
• Incident Resolution: Manage user complaints and escalations regarding account restrictions and security concerns with high data accuracy.
• Operational Mindset: Exercise emotional neutrality, empathy, and speed to consistently hit team-specific quality targets.

What Makes You an Ideal Candidate

• Linguistic Skills: Native or near-native fluency in Ukrainian, combined with solid English skills (B2 level) to successfully complete internal training and daily corporate communication.
• Legal Prerequisites: Candidates must currently hold EU Citizenship, a Portuguese Residence Card (Título de Residência), or official Refugee Status.
• Professional History: While a background in customer care or content review is helpful, it is not required. We offer complete professional onboarding to set you up for success.
• Resilience: Comfort with reviewing sensitive internet content and the agility to work in a rapid-turnaround environment with changing schedules.

Income & Work Timeline

• Salary Rate: €1,237 Gross per month (distributed over 12 months).
• Weekly Hours: 40 hours total per week, organized across 5 working days.
• Daily Schedule: 8 hours of active duty combined with a 1-hour lunch break.
• Roster Rotation: Shift patterns are scheduled Monday through Sunday, within an operational window of 07:00 to 00:00 (Midnight).

Domestic Moving Benefits (For Candidates Relocating within Portugal)

We facilitate a stress-free transition to the capital for team members relocating to Lisbon from other Portuguese towns and regions:

• Transit Support: Financial reimbursement for your original travel tickets to Lisbon.
• Housing Provided: Access to a private bedroom in a shared corporate apartment right upon your arrival.
• Paperwork Guidance: Dedicated support for modifying your local tax profile (NIF), social security details, and municipal registration.

Perks & Professional Growth

• Path to Promotion: We focus heavily on internal advancement, preparing today's frontline staff to become tomorrow's Team Managers and Quality Analysts.
• Comprehensive Care: Private medical insurance, specialized mental health counseling, and corporate wellness initiatives.
• Modern Workspace: Work out of a tech-forward office alongside a highly diverse staff hailing from over 50 nations.
• Lifestyle Extras: Complimentary Portuguese language lessons, corporate sports groups, surfing events, and regular social outings.
• Stability: Dependable monthly compensation tied to a high-profile brand in the digital media landscape.