Polish Speaking Customer Advisor (Remote in Portugal)

Are you a tech fan who loves giving people great service? We are looking for Polish speakers to join our work-from-home customer service team in Portugal. You will help people who use popular, well-designed tech products and apps.

In this job, you do more than just answer questions—you represent the brand. Whether a customer needs help getting into their account, connecting their devices, or using a new app, you will calmly and friendly guide them to a fix.

What You Will Do

• Answer Questions: Take incoming phone calls and chats from Polish-speaking customers in a polite and helpful way.
• Fix Tech Issues: Find and solve problems with device connections, software updates, and cloud services.
• Handle Accounts Safely: Help customers with private data, password changes, and subscriptions while keeping their information secure.
• Teach Customers: Patiently explain how to use products in simple terms that anyone can understand.
• Keep Records: Type notes about every customer chat into our global system.

Who We Are Looking For

• Language Skills: You must speak native or near-native Polish. You also need to speak good English to handle training and use our work tools.
• Flexibility: You are okay with fast changes to software and rules.
• Good Communication: You love helping people and can explain tricky tech problems in simple words.
• Tech Skills: You like electronics and want to learn how our operating systems work.
• Experience: Background in customer service is nice to have, but a good attitude and quick learning matter most. We will train you!

Job Requirements

• Location: You must already live legally in Portugal and have your local tax, social security, and residency papers.
• Home Office: You need a quiet, private room to work in and fast, reliable fiber internet.
• Hours: You must be able to work changing shifts, which will sometimes include weekends.

What You Get

• 100% Work from Home: No daily travel. We send you the computer and extra gear you need.
• Paid Training: Long and detailed training to teach you about the products and how to talk to customers.
• Good Pay: A steady base salary plus monthly bonuses for good work and language skills, along with a daily food allowance.
• Health Benefits: Private health insurance starting on your very first day.
• Great Work Culture: A friendly, diverse team that supports your growth.

Ready to Apply?

If you love tech and enjoy helping others, we would love to hear from you!