About the job Croatian Speaking Travel Agent (Remote in Greece)
Do you possess a fervor for global discovery and a commitment to delivering world-class service? We are identifying elite, proactive professionals to act as ambassadors for a premier global leader in digital travel services.
This is a high-profile opportunity to serve as a Brand Guardian for a world-renowned organization, offering the complete flexibility of a 100% remote role accessible from any location within Greece.
THE MISSION: CRAFTING THE ULTIMATE TRAVEL EXPERIENCE
In this role, you move beyond basic assistance to become a Strategic Travel Expert. You will safeguard our brand's prestige by managing complex logistics and ensuring seamless travel experiences for a global clientele.
- Omnichannel Mastery: Lead high-level interactions via Phone, Email, and Chat, demonstrating professional fluency in both Croatian and English.
- Strategic Problem Solving: Address intricate reservation issues and financial queries with a sophisticated mix of efficiency and empathy.
- Expert Consultation: Maintain an advanced grasp of international travel policies and digital tools to offer high-level guidance.
- Systemic Precision: Manage data within our CRM with absolute accuracy to ensure service continuity and robust documentation.
- Targeted Success: Consistently outperform international service benchmarks while collaborating within a top-tier global team.
YOUR PROFILE: PRECISION & ELOQUENCE
We are looking for self-motivated, articulate individuals who can thrive in a fast-paced, virtual-first setting.
- Language Fluency: Native or near-native command of Croatian (C2) is essential, paired with a strong proficiency in English (B2).
- Residency & Setup: You must possess a valid Greek work authorization and a professional home office equipped for high-speed internet.
- Communication Finesse: Advanced active listening skills and the ability to navigate high-pressure situations with diplomacy and poise.
- Professional Autonomy: The discipline to manage complex tasks and rotating shifts effectively within a fully remote structure.
EXECUTIVE REWARDS & BENEFITS
We offer a robust package designed to support both your professional growth and personal health.
Financial & Personal Wellness
- Competitive Salary: A premium pay structure tailored for bilingual specialists in the Greek market.
- Performance Bonuses: Monthly incentives for team members who consistently achieve operational excellence.
- Full Benefits: Private health and life insurance coverage starting from day one.
Tools & Professional Growth
- Premium Hardware: A full suite of high-specification equipment (including a high-end laptop) shipped to your door.
- Career Advancement: Clear, structured pathways for internal promotion and international mobility.
Bespoke Relocation Package (For those moving to Greece)
- Travel Reimbursement: Full coverage for your flight to Greece.
- Initial Housing: Four weeks of company-provided premium accommodation to help you settle in.