Dutch Speaking Travel Agent (Remote in Greece)

Location & Workplace: 100% Remote (Mainland or Islands, Greece)

Language Requirements: Fluent Dutch (C2) and Working English (B2+)

Job Title: Dutch-Speaking Travel Agent & Virtual Travel Specialist

Industry: Online Travel & Hospitality Management

Eligibility: Restricted to individuals residing in Greece or independently relocating

Position Overview

We are currently looking for adaptable, motivated professionals to act as brand ambassadors for a global market leader in online travel. Within this position, you will represent a prestigious international organization while benefiting from a 100% remote working arrangement from anywhere across mainland Greece or the Greek islands.

Operating as a virtual travel specialist, you will uphold the company's high service standards by resolving complex reservation inquiries and curating effortless, memorable travel journeys. Acting as a vital point of contact, you will combine operational precision with outstanding hospitality care.

• Work Setup: 100% Remote work-from-home position strictly reserved for candidates already living in Greece or independently relocating there.

Core Responsibilities & Daily Tasks

• Omnichannel Support: Handle inbound customer inquiries across live chat, email, and telephone in fluent, articulate Dutch and working English, maintaining a polite, calm, and reassuring tone.

• Complex Problem Solving: Research and resolve intricate booking modifications, cancellations, and account-related questions systematically with patience and genuine empathy.

• Travel Advisory: Keep abreast of international travel guidelines, hospitality terms, and internal platform updates in order to offer accurate, reliable advice to travelers.

• CRM Logging: Document all customer interactions thoroughly within our internal database so that traveler profiles and case histories remain complete and current.

• Goal Achievement: Consistently hit personal productivity targets and key performance indicators (KPIs) while working alongside an international team to sustain top-tier service quality.

Candidate Profile & Requirements

Language Skills:

• Dutch: Fluent (C2-level command) to guarantee exceptional customer satisfaction and clear spoken and written communication.

• English: Working proficiency (B2 level or above) needed for onboarding sessions, internal software navigation, and team collaboration.

Legal & Setup Requirements:

• Work Authorization: Active legal entitlement to reside and work in Greece (EU citizenship or a valid Greek residence/work permit).

• Home Office Setup: Quiet, dedicated home workspace supported by a fast, dependable internet connection.

Core Strengths:

• Interpersonal Skills: Exceptional communication habits and the poise required to navigate challenging client situations tactfully, backed by strong emotional intelligence.

• Self-Discipline: High personal accountability to structure your workday and execute tasks independently within a fully virtual environment.

Compensation, Benefits & Career Path

• Base Pay: Competitive compensation package tailored for multilingual talent in Greece, structured across the standard 14 annual salary installments.

• Monthly Incentives: Ongoing monthly performance bonuses linked directly to operational targets, service quality benchmarks, and customer satisfaction ratings.

• Day-One Benefits: Comprehensive private health and life insurance coverage activated immediately on your first day on the job.

• Equipment Included: Full company hardware setup—including a high-spec laptop and essential accessories—delivered straight to your address in Greece.

• Career Growth: Structured internal advancement opportunities leading into Quality Assurance (QA), Corporate Training, Team Leadership, or Management positions.

Relocation Package (For Candidates Moving to Greece)

• Temporary Housing: 3 weeks of company-funded Airbnb accommodation upon arrival to give you a smooth, stress-free start.

• Travel Assistance: Complete reimbursement of your flight ticket to relocate to Greece.

• Paperwork Support: Dedicated HR guidance to assist with local administrative formalities, including obtaining your Greek tax identification number (AFM) and social security registration (AMKA).

Application Process

Send over your current CV in English today. Our talent acquisition team will evaluate your profile and get in touch promptly to arrange an introductory video interview!