Italian Speaking Customer Advisor (Remote in Greece)

Whether you are currently watching a Mediterranean sunset or dreaming of moving to the cradle of civilization, this is your chance to join a global leader in technology. We are looking for Italian-speaking Customer Advisors to represent a world-famous premium tech brand known for its sleek design and "think different" philosophy.

This is a 100% Remote career, giving you the freedom to work from any location within the Greek borders.

The Opportunity: Architecting User Success

In this role, you are more than just support—you are a Digital Brand Ambassador for one of the most innovative companies on earth. You will provide high-quality help to Italian-speaking users, helping them solve technical issues and get the most out of their premium devices and services.

• Omnichannel Mastery: Provide exceptional advice via phone, email, and live chat in Italian.
• Technical Guidance: Act as an expert, helping users navigate advanced software and hardware features.
• Professional Soft Skills: Maintain a high level of empathy and professionalism to keep the brand's prestigious image.
• Product Knowledge: Stay updated on the latest product launches and software updates to provide accurate, real-time information.
• Data Integrity: Carefully document all conversations in the company system to ensure smooth service.

Who We Are Looking For: Sharp Thinking & Empathy

We value great people skills and clear communication. While technical experience is a plus, it is not required—we provide a full professional academy to make sure you become an expert.

• Language Skills: Native or C1/C2 mastery of Italian is required.
• Team Communication: English (B2 level) is needed for internal meetings and training.
• Location: You must live in Greece or be ready to move anywhere in the country before your start date.
• Legal Status: You must have an EU passport or a valid work permit for Greece.
• Tech Savvy: You are comfortable with modern software and have a real passion for new technology.
• Mindset: Excellent listening skills and a proactive, "solutions-first" attitude.

Premium Benefits & the Mediterranean Lifestyle

We offer a lifestyle-focused career with an elite rewards package.

1. Relocation Support (For International Candidates):

• Travel Costs: We fully pay for your flight to Greece.
• Initial Housing: Two weeks of premium hotel stay to help you find your permanent home stress-free.
• Paperwork Help: Hands-on assistance with local Greek tax (AFM) and social security (AMKA) numbers.

2. Remote Infrastructure:

• Tech Equipment: We ship the latest high-spec hardware directly to your home in Greece.
• Work Anywhere: Work from an office in Athens, a villa in Crete, or a coastal village in the Peloponnese.

3. Pay & Career Security:

• Guaranteed Salary: A competitive salary paid 14 times per year (including mandatory bonuses for Christmas, Easter, and Summer).
• Full Protection: Comprehensive private health and life insurance starting on your first day.
• Career Growth: Clear paths to move into Leadership, Quality Analysis, or Training roles.