About the job Front of House Team Lead (Head Waiter)
No Ghost is a dynamic plant-based burger restaurant and meat production hub based in Antwerp.
Our mission is to rethink and revolutionize the way we produce and consume for a more prosperous future. We do this by crafting food that is incredibly delicious, anti-industrialized and healthy, all while caring for our planet.
For a closer look, you can find a teaser about us here.
What we stand for
Quality first: we exist to craft game-changing food that is both delicious and packed with nutrition.
Work smart, play hard: we give our all, but know when it's time to unwind.
Unity: it's all about collaboration, there's no "I" in team.
Open mind: we embrace different perspectives and are driven by learning, not judgment.
Continuous improvement: we never settle, we constantly push for better.
What adds value, stays: we focus on what matters to drive success and clear away the rest.
Are you passionate about innovative dining experiences and committed to ethical, sustainable food consumption?
If you have the dedication and skills to create a meaningful impact in the food industry, we'd love to hear from you.
Key Responsibilities & Opportunities
We will mainly ask you to:
Be responsible for the restaurants service, both hands-on and in a supervisory role
Guide our customers by explaining them our meals and restaurants philosophy
Support and mentor the Front of House staff, ensuring their growth and development within the team
Manage phone calls and chat messages to support potential customers in reaching us
Ensure smooth daily operations by collaborating with the kitchen team
Keep the dining room clean and tidy, to offer a cozy and welcoming environment
Lead and/or conduct free food sampling, to engage and attract restaurant clients
Follow hygiene, safety, and sanitation regulations, keeping the dining room safe and compliant
Occasionally deliver our proprietary plant-based meat to our client restaurants in Antwerp
If desired, you will have the opportunity to:
Propose and organize initiatives for themed events in the restaurant
Propose and test new ideas that enhance the dining room's workflow and service quality
Contribute to content creation for our online presence in ideation, definition and execution
Contribute to menu development by bringing creative, actionable drinks or recipe ideas to life
Your Expertise
2+ years of experience as Waiter, Head Waiter, or in a similar role
You are eligible to legally work in Antwerp
You have sharp attention to detail while keeping the bigger picture in mind
You have the enthusiasm to thrive in a startup setting, where flexibility and adaptability are key
You have a collaborative mindset and are willing to work as a part of a team
You have the ability to balance hard work with a sense of fun, knowing when to push and to enjoy the moment
You are genuinely interested in exploring and evolving within the role
Fluent English is required, and Dutch is a nice-to-have
We also value diverse perspectives:
Are you a pro at solving Rubiks cube blindfolded or a seasoned triathlon athlete? Lets talk!
If you are interested in this job
Submit your application
Once submitted, we will thoroughly review your application and aim to respond within 7-10 working days.
Showcase your craft
If selected, well invite you to a 45-minute in person interview. This gives us an opportunity to get to know each other, discuss your skills and experience, and how they align with the role.
Let us experience your magic
As part of the process we will invite you to a day of work with us, where you will demonstrate your skills in action. This will provide valuable insights into your expertise and offer you a real taste of what to expect in the position.
Are you our Front of House Team Lead?