Senior System Administrator

Senior System Administrator is responsible for the daily monitoring, modification, testing, documentation, and problem resolution of Operating Systems, Servers, System Software, and other Hardware/Software.

Responsibilities

• Received and respond on escalated tickets
• Communicate using phone, email, and in-person, providing technical support for our clients either
• remotely or in person
• Administer and manage the organization's Microsoft 365 environment including Exchange Online,
• Azure AD, SharePoint Online, Microsoft Teams, OneDrive for Business, and related services

• Reproduce, diagnose, and resolve technical problems encountered by clients
• Where required, provide advice and training to clients and System Administrators
• Accurately log the support provided and time taken in the service desk software
• Ability to travel to client sites to provide technical support or hardware installations

• Document solutions to the technical problems experienced in our internal knowledge base
• Work with the team to maintain our clients documentation

Qualifications and Skills

• Degree in Computer Systems and Technologies or related area
• Minimum of 3 years of progressive work experience in similar IT role
• Recent Microsoft certification, such as AZ-104, MS-102, SC-300, or equivalent experience with
• the commitment to gain a Microsoft Associate certificate within 6 months
• Excellent working knowledge of Windows Desktop operating systems (Windows 10 and 11)
• Excellent working knowledge of MS Office 365 administration and configuration (Exchange
• Online, Office Online Apps, OneDrive for Business, and Teams)
• Strong knowledge of Microsoft 365 technologies, including Exchange Online, Microsoft Teams,
• OneDrive for Business, Power Platform, and related services

• Strong Excellent working knowledge of Windows Server 2016, 2019 & 2022 administration
• Good understanding of WAN and LAN communications (switches, firewalls, and routers)
• Experience with VMware and Microsoft virtualization
• Experience troubleshooting both hardware and software issues
• Experience with Microsoft networking environment and troubleshooting operations
• Excellent verbal and written communications skills in English
• Excellent customer service skills
• Managed Service Provider work experience is an asset

Company Benefits:

• Comprehensive health insurance coverage
• Complimentary sports activity card
• Extra day off on your birthday, along with a special gift from the company
• Food vouchers
• Skills development program
• Supportive and work-friendly environment
• 
  

If that role looks appealing, please don't hesitate to send us your CV today!


Easy Consult Recruitment and Employment activities are based on a Recruitment license 2339/ 30.08.2017.