Business Analyst (Technology)

About the Job

Location: Makati
Corporate Title: Business Analyst (M-SM)
Work Arrangement: Hybrid

Our Information Technology team is looking for experienced professionals to join us in Makati with the role of Business Analyst.

As a Business Analyst, your main role is to engage with stakeholders to gather requirements and understand their product vision, translating this into business requirements for the development team. You will ensure the product backlog is well-groomed with ready user stories and facilitate sprint planning and backlog refinement sessions. Additionally, you'll maintain documentation, such as requirements specifications and change logs, to show how the project aligns with organizational strategy.

Going Further For You.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiatives. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment. 

For 30 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What the role will entail

• Engage key stakeholders to assess needs and requirements based on the business requirement document.
• Conduct analysis of business and industry data, including KPIs, financial reports, and key metrics.
• Facilitate communication between business departments and the technical delivery team to ensure seamless collaboration.
• Evaluate business processes to identify improvements using modeling and other techniques.
• Create sprint tickets detailing epics and user stories, including detailed use cases.
• Prepare and present reports to stakeholders on project progress, findings, and recommendations.

What we're looking for

• Bachelor's degree in Computer Science, Engineering or any related courses
• 4 years Business Analyst experience
• Experience in banking or fintech is an advantage.
• Proven ability to work in Agile teams (Scrum/Kanban).
• Strong understanding of software development methodologies, databases, and relevant programming languages.
• Proficient in effectively communicating with technical and non-technical stakeholders.
• Experienced in project planning, scheduling, and progress tracking.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth