Store Manager (Branch Head)

About the Job

• Locations: Multiple Locations
• Corporate Title: Store Manager
• Rank: M to AVP
• Work Arrangement: Onsite

Our Retail Banking Group is looking for experienced professionals to join us in different locations nationwide as Store/Branch Managers.

As a Store Manager at EastWest, you'll lead the way, turning your branch into a hub of growth, new ideas, and strong customer bonds. You'll do more than manage you'll make the branch a standout for success and happy customers by selling great products, building relationships, and helping your team grow.

Your dream. Our focus.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Over 29 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What the role will entail

• Responsible for making the branch the main distribution channel of the bank by selling its products and services.
• Grow and deepen relationships with existing clients by offering other products and services suitable to them.
• Implement marketing programs/strategies that would promote products, increase new bank customers, and maximize existing customer's share of wallet.
• Mentor and coach the branch sales team, Business Development Sales Officers (BDSO), Relationship Officers (RO), Sales Associates, and New Accounts
• Approve transactions and oversee the performance of service in the branch that would impact customer satisfaction and relationships.
• Perform compliance/governance and risk management requirements based on the policies and framework set by the bank.
• Perform customer service standards by applying the right attitude and skills using the EastWest Service Pillars and Service Standards.

What were looking for

• Bachelor's Degree, preferably a business course
• Equivalent experience in the banking industry is required.
• Strong leadership skills and a track record of effectively managing a sales team.
• In-depth knowledge of banking products, services, and industry regulations.
• Excellent communication and interpersonal skills for building and maintaining customer relationships.
• Demonstrated ability to meet and exceed sales targets

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals.
• Opportunity to work with industry experts and be mentored by them.
• Defined career progression paths to guide you in your professional growth.

To know more about us, and our career opportunities visit https://careers-page.com/eastwest-bank