Business Analyst (Planning and Governance)

About the Job 

Location: Makati City 

Corporate Title: Assistant Manager to Manager 

Work Arrangement: Hybrid 

Our Information Technology team is looking for experienced professionals to join us in Makati City with the role of Business Analyst. 

In this role, you will collaborate with both IT and business units to identify, evaluate, and document business and system requirements. You will develop functional specifications and gap analyses to support solution design, working closely with technical and non-technical Subject Matter Experts (SMEs) to propose effective solutions or alternatives. 

Your dream. Our focus. 

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience. 

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment. 

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success. 

What the role will entail 

• Analyze business strategy and processes, including business continuity planning 
• Evaluate external interfaces (e.g., BancNet, Bangko Sentral ng Pilipinas (BSP), Bureau of the Treasury (BTr), Philippine Clearing House Corporation (PCHC)) and their impact on internal systems 
• Review Concept Papers for feasibility, technology assumptions, and net present value (NPV) 
• Define data and information requirements in consideration of regulatory, risk, and compliance needs 
• Develop and refine Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), and Gap Analysis Documents (GADs) to support solution design 
• Address Quality Assurance (QA), Compliance, and Audit findings to ensure alignment with internal standards 

What we're looking for 

• Bachelor's or postgraduate degree in Computer Science, Engineering, Information Systems, Industrial Engineering, Finance, or Business Management 
• Certification by a recognized professional body in areas such as SCRUM or Business Analysis is considered an advantage 
• At least 3 years of experience in two distinct IT disciplines (e.g., Applications Development, Project Management, Quality Assurance, Support) or 5 years in business areas (e.g., Risk Management, Audit, Governance) 
• At least 1 year of experience as a Business Analyst on a large-scale project with a minimum of 3 critical business processes 
• Familiarity with Core Banking Systems (e.g., Temenos T24, Narada) and banking products (e.g., Current Account Savings Account (CASA), Loans, Credit Cards). 
• Working knowledge of project delivery methodologies (e.g., Project Management Institute (PMI), Projects IN Controlled Environments 2 (PRINCE2), Simple, Collaborative, Rapid, Unified, and Managed (SCRUM)) and Business Process Modelling (BPM) 

What you can expect from joining our team  

• Career development and training opportunities  
• Competitive salary package and benefits  
• Performance-based incentives and recognition programs to reward high-performing individuals  
• Opportunity to work with industry experts and be mentored by them  
• Defined career progression paths to guide you in your professional growth