Sales Officer (Auto/Mortgage)

About the Job

• Location: Metro Manila / Luzon
• Corporate Title: JO-M
• Work Arrangement: Hybrid

Our Consumer Lending team is looking for experienced professionals to join us in Metro Manila / Luzon in the role of Mortgage Loan Sales Officer .

As a Mortgage Loan Sales Officer , your role is to solicit home loan applications and build strong relationships with accredited developers. You'll assist clients referred by these developers, as well as those sourced from alternative channels. You'll be expected to provide guidance throughout the loan application process and ensure a smooth, customer-friendly experience.

Going Further For You.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiatives. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

For 30 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What the role will entail

• Build and maintain strong business relationships with accredited developers and support their teams in sourcing quality home loan applications.
• Handle client and broker inquiries, conduct client calls, and provide timely updates on application status.
• Ensure smooth processing and quick conversion of Approved But Unavailed (ABU) accounts.
• Monitor and follow up on documentary requirements, securing approvals for delays when necessary.
• Deliver excellent partner and client experience through prompt feedback and efficient coordination.

What we're looking for

• Degree in any four-year business course
• At least three (3) years of experience in sales or a related field
• Demonstrates strong negotiation skills, interpersonal relationship-building, and a high level of integrity and character
• Results-driven, highly motivated, and exhibits strong attention to detail
• Knowledgeable in mortgage and loan transactions, credit evaluation, and proficient in MS Office applications
• Possesses above-average verbal and written communication skills

What you can expect from joining our team

• Career development and training opportunities

• Competitive salary package and benefits

• Performance-based incentives and recognition programs to reward high-performing individuals

• Opportunity to work with industry experts and be mentored by them

• Defined career progression paths to guide you in your professional growth