Business Analyst (Officer)

About the Job

Location: BGC, Taguig
Corporate Title: AM to SM
Work Arrangement: Hybrid

Our Strategy and Transformation team is looking for experienced professionals to join us for the role of Business Analyst.

In this role, you will be part of a function leading the bank's transition towards a digital-first approach, ensuring that technology and innovation are at the core of business strategies, processes and products. You will advocate customer focus, drive positive customer experiences, and align the entire organization to meet customer-centric goals which can lead to increased revenue and sustained business growth.

Going Further For You.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiatives. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

For 30 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What the role will entail

• Maintaining a deep understanding of the Bank's products, processes, and workflows.
• Analyzing business processes to identify areas for improvement, efficiency, and automation.
• Identifying opportunities to implement new technologies to streamline processes and enhance performance.
• Acting as a bridge between business stakeholders and system developers, ensuring the final product meets business needs and translating requirements into functional specifications.
• Collaborating with development teams to design and document system workflows, data models, and user interfaces.
• Maintaining comprehensive documentation of business requirements, project specifications, policies, and procedures aligned with the Bank's governance directives.

What we're looking for

• Bachelor's degree in Computer Science, Industrial Engineering, IT, or Management Information Systems is preferred.
• At least 3 years of experience in data analysis, data science, app development, systems analysis, project management, banking, or finance.
• Strong understanding of business goals, market trends, and competitive landscapes.
• Resourceful and innovative problem-solving skills.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth