Technical Operations Engineer

Tech Ops Engineer is primarily responsible for monitoring all backend and infrastructure services for the Digital Bank, including but not limited to Azure and Bancnet services. He/she will also apply technical knowledge to proactively analyze all backend environments, identify areas for improvement (performance monitoring, capacity management, event, and security monitoring) and make recommendations to enhance tech operations and infra/backend services for Azure, core services, Bancnet, and network connectivity. He/she will also execute database management activities (mirroring, replication, back-up and disk space) and tune activities and procedures to ensure optimal performance to run the technical operations of the app. The Tech Ops Engineer will work closely with EastWest Banks IT team to set-up, monitor, update, and change network, infrastructure, backend, and technical configurations as needed.

EDUCATION

• College or university degree in Computer Science/Engineering/Information Technology or related course.
• Certification in relevant IT/PM related subjects will be an advantage

EXPERIENCE

• Industry Experience: 3+ years of experience in IT environment with a focus on Microsoft technologies
• Preferably with 1 year of experience as a System and Network Administration
• Work experience in a bank, financial apps, or fintech apps is an advantage

SKILL REQUIREMENTS

TECHNICAL SKILLS

• Azure IaaS and DevOps - CI/CD
• PaaS and SaaS
• Windows and Linux Virtual machines
• ARM Template / JSON scripting experience
• Strong Powershell / automation experience
• Performance tuning & monitoring